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October 2023 by Sarah Meng
Good service and friendly always helpful no matter any location
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August 2023 by celia sanchez
Amazing Customer service!! Tellers are great!
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April 2023 by Gabriel Reyna Jr
Very friendly tellers
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February 2023 by Benigno Garcia
Erasto Trevino Great Customer Service
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January 2023 by Erin Nieto
Leslie Lopez has no business being in customer service. She is rude and condescending and refused to help. She actually pretended to call a supervisor right in front of me.I've had great experiences at this location through the drive through but this transaction required that I get down.I was trying to deposit my minor son's check into our account. I had my son with me along with his birth certificate.Leslie told me she was under the supervision of Mr. Gonzalez at the Saunders location but I needed to go to that location for an approval.If she and the Welby location are under his advisement why do I need to go to a different bank location? What if you don't live in the town you opened your original account in?Leslie totally ruined my morning. What a disappointment, thanks a lot.
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April 2022 by Erin Nieto-Salinas
Leslie Lopez has no business being in customer service. She is rude and condescending and refused to help. She actually pretended to call a supervisor right in front of me.I've had great experiences at this location through the drive through but this transaction required that I get down.I was trying to deposit my minor son's check into our account. I had my son with me along with his birth certificate.Leslie told me she was under the supervision of Mr. Gonzalez at the Saunders location but I needed to go to that location for an approval.If she and the Welby location are under his advisement why do I need to go to a different bank location? What if you don't live in the town you opened your original account in?Leslie totally ruined my morning. What a disappointment, thanks a lot.
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November 2021 by Ghost Biologist
Wonderful experience. Lee Ann was a great representative. She got everything done quickly and efficiently, and she made sure to explain everything.
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October 2020 by Charles FISHING
Always excellent service from Danny Bernal.Fast and efficient.
