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December 2023 by HECTOR BENAVIDES
Excellent attention
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November 2023 by Marco Sanchez
Dear IBC ATM, I went this morning to deposit some doe, the ATM said that the feature wasn't working or weren’t available and I flipped off the camera.I am so sorry for the way I acted, it was out of character, however in my defense I was severely hungover.My sincere apologies
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September 2023 by Jose Medellin
Great customer service from Mr. Mario thank you ?
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September 2023 by Maria Lucia Hernandez
In my experience this location is the best of the IBC BANKS, under the direction of Mr. Jose Marin, they are a very good team, is far from my house, but I prefer go there.
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July 2023 by regina escamilla
10/10 sales is amazing and very friendly
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May 2023 by E M
This location is the worst. Always a problem with service, being inconvenienced or being charged some kinda fee. Saddened that this place is so close to my work and I cannot get a simple transaction done even when I put simple instructions on a note written in English without being inconvenienced time and time again then the tellers at drive through start laughing, smirking and acting like middle school kids over a simple transaction. I hope this location closes down
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April 2023 by Jon A
10 dollars for a cashier check, no mames, I'll stick to PNC
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November 2022 by Daniel Ramirez
Have a little boy teller asking me for my account number for his reference, all the while he was smerking.....in 17 yrs was never ask for it, especially to write it down on a peace of paper......nope ...
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August 2022 by Araceli Solis
Super slow take more time and the tellers are acting like high schoolers playing and smiling looking here and there not focus in customers
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July 2022 by Marco
Dear IBC ATM, I went this morning to deposit some doe, the ATM said that the feature wasn't working or want available and I flipped off the camera.I am so sorry for the way I acted, it was out of character, however in my defense I was severely hungover.My sincere apologies
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December 2021 by Alexis Vasquez
Worst customer service. Been waiting to open a bank account for more than 15 minutes. Have been coming to this location recently to try to open a bank account but havent had any luck.
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July 2021 by Eduardo Ramos
Slowest staff in the city
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June 2020 by Martin Cavazos
I went with my 90 year old father in law to make a withdrawal and they wanted him to go in to make the transaction. Even the manager wouldn't help. It was as simple as going out to the parking lot to verify he was making the transaction. They don't care if you expose people.This bank is getting worse. The people they hire don't have the comon sense to do the right thing. This is sad, I have been with this back for 33 years. Maybe it's time to make a change.
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January 2020 by Preston Angell
I had a great experience here today I had to drop by and get a new debit card Jose Montemayor was very helpful in getting a replacement thanks
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September 2019 by Eddie Saleh
The best banking service in town hands down. Im lucky to have the Mines Rd branch so conveniently located. Everyone there is great.
