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January 2024 by Julio Reyes
This is my testimonial of my experience working with Steven Cadena from Laredo Commercial Insurance Agency. He is very professional and kind gentlemen and very trustworthy. I have been working with this agent for 2 years, and everything has been very good with service and communication no complaints! At my 1st insurance renewal which was this past year, I wanted to shop around to make sure he was giving me the best prices/deal. He did give me several options but I wanted to test the insurance market. So, I quoted with several other agents, one in particular made me sign a BOR (broker of record) this is to allow the other agent access to the quote Mr. Cadena had already given me. I didn’t know the significances and the other agent didn’t explain it was the same quote, even though I told him I didn’t want any of these insurance carriers, LCIA had already given me, of that so yeah, I signed it. Through this whole process I was already out of insurance coverage and my trucks have been stopped for longer than 2 weeks. This other agent couldn’t get everything I needed so I got frustrated that I left Mr. Cadena he was ready to bind so, I called Mr. Cadena back to let him know what happened. He knew I took away the quote from him, he didn’t get mad or hurt, he said no worries I have another carrier and within 2 days he got me another quote which was just as good and we were back to work. He saved my operation from being stopped and we thank him for everything! We are truly grateful and appreciate it very much!
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March 2023 by Tiffaney Nickell
Years ago I started with just commercial insurance, very soon after I moved all regular auto insurance to Laredo Commercial Insurance. I (we) are so pleased with the personal treatment we receive here!! Everyone I’ve dealt with has been terrific! But Evelyn IS my hero!! She dose so much for us. Definitely above & beyond the norm. I’ll be a customer as long as they’re there! TOTALLY RECOMMEND THEM!
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March 2023 by Joe R
I am stremmely happy whi the service at Laredo commercial insurance My agent was Steven Cadena. He answered all my questions and was willing to go the extra mile and got me set up to go back to work
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March 2023 by Rachel Jasso
Good customer service
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March 2023 by Marlen Espinoza
Excellent service, very friendly staff. I recommend them 100%
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February 2023 by Corina Davila
They are very courteous and have always provided us with GREAT service! We would highly recommend them for your commercial insurance needs.
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February 2023 by Ricarda Yruegas
Excellent customer service. Highly recommended
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February 2023 by christian monsivais
Great Transportation insurance company!
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February 2023 by miguel avalos
The service that Steven provides is excellent, always willing to solve any detail that may arise. I highly recommend them!
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December 2022 by Christelle Riva-Palacio
Excellent service by agent STEVEN CADENA for commercial cargo truck insurance.
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December 2021 by Ricky Vela
They never returned my call
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December 2020 by Alejandra Alcantar
Excellent service, efficiency and customer service, very affordable prices thanks to Steven Cadena who helped us in 3 days when other agencies made us wait a month with no response.
