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April 2024 by Valerie Amador
By far the worst location ever there is a strong bad smell upon entering False advertisement "hot and ready" pizza not even ready with a wait time of 30 minutes and at times no cheese or pepper now a days it just teenagers running the restaurant and they don't even care about customer service
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March 2024 by Graciela Rodriguez
They never have anything ready, take 15-20 min wait. Staff very unfriendly.
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November 2023 by mmm “GuyThatEdits” Mmm
They chopped my balls off
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October 2023 by Elizabeth Alvarado
Never answer their phones always flirting with customers while other people are waiting to order and when it’s time for us to order they don’t even have nothingParking: Always packed
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September 2023 by Osvaldo Hurtado
Theres a bunch of kids runnin’ the show, and never have any food ready when people walk in, been here with as much as seven ppl waiting upwards of fifteen mins for a hot and ready smh place needs an actual leader keeping an eye on this place.
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September 2023 by Aaron Garza
These people don't want to be there. Don't want to work. Don't want to do basic stuff like read an order and follow through.This leads to horrible service and orders that always come out very very late and always the wrong order.You can point this out and have them make you a new one only to have them scoff and get upset that you aren't happy THEY MESSED UP YOUR ORDER and you aren't just eating it. Make my order right... And I wouldn't have any issue with my order, it's honestly not hard or complicated to do.Please... GET SOME DECENT MANAGEMENT AND SOME DECENT EMPLOYEES. Employees that actually care about providing a decent service to the customers and know how to read.At least hire people that can read English and follow basic instructions from an order placed online with no room for error anywhere in that chain.Just make what was asked and make it right according to what was ordered... That's it, everything else can be ignored honestly, you just need employees that actually know how to read and follow a basic order that is very easy to follow.God D*** man... These kids are hopeless. The future is bleak if GenZ can't perform basic tasks like reading an order and making a basic pizza by following said order.
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July 2023 by Victor Zamora
Took 30 mins extra after i ordered online with 20 minutes of anticipation. Force to wait in the store, bad customer service, and i didn't recieved what i ordered. What a joke...
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June 2023 by Mark Mtz
10-20 minutes waiting time for one pizza! every single time i go,they never have pizzas ready to go or like you say "hot-n-ready",i used to work for little ceasars with ms quesada and she was so strict and had us moving and preparing pizzas all day,this staff is so slow and they dont care about customers,if the owner reads this man your losing alot of customers and money,change staff or give them a better training because is bad.
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April 2023 by Daniel Suarez
They were out of everything except thin crust.
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February 2023 by Marco Infante
This is like the worst LC location in Laredo, its dirty, unprofessional, loud (like a bar) and well the store is managed by a bunch of kids so I'm thinking that's their main problem. Here is why I rate them 1 star.Went in, ordered 2 hot and ready. Girl at counter said it will take 10 mins, i said OK and stepped to the side. Line starting to form, and the 3rd customer asked if they had anything already made, girl at counter found 2 hot and ready and gave one to that customer, I got close to counter to say i was already waiting for 2 pizzas, those are mine. She didn't listen to me and gave that one away. Next customer also wanted 1 pizza so they gave him the other remaining pizza.Obviously I was upset, I asked why would she give away my pizzas and she shrug it off, she went in the back and they immediately started doing my 2 pizzas, they came out in like 6 mins. Once i had them I told them I wanted to speak with the manager, kid went in the back and came back saying the manager is there but was busy, so i just told him that this service was unacceptable and needed to do better, i pointed out the floors and windows they look so dirty, the store is a mess and you have inappropriate music that makes this place seem like a bar.There is no point in doing a complaint with HQ because they will give you a free pizza from that location, I am never going to this location again.
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February 2023 by Amanda lopez
Very bad customer service. My supposed to 10 min and ended being more than 30 min since they messed up on my pizza. Cashier was just back and fourth checking if the pizza was done. Did not even apologize and she clearly said to her co workeers I have been messing up alot like a joke. Clearly place is a mess and it is my first time coming here. whack service!!!!
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February 2023 by Zapata Transport
Worst service ever Manager was very rude placed an order at 2:03 pm and said it would take 40 min to give me the order of 6 pizzas. People came to ask for 2 pizzas and they would give the pizzas with no wait time. Didn't get the point of the waiting time and how rude they were
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February 2023 by Josh Feltz
Ordered online got the email that it was ready show up and am waiting for another 20 minutes.
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November 2022 by Juan Rodriguez
They never have anything ready always need to wait 10 to 15 minutes
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September 2022 by Oly Rdz
Horrible pizza... ordered a Supreme and pizza was cold!the mushrooms looked like they were dumped on the pizza right out of of the can. Not even the dogs ate it ?