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November 2023 by L G
Love the experience and the elaboration of each mattress I had questions about. Thank you!!!
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October 2023 by Rick Arriaga
Buyer beware. If you’re going to take a mattress for a test drive, sleep trial, don’t get the base from here because you can’t return or exchange them as stated on the receipt. Once you’re comfortable go back for the base if you want because some are actually pretty cool with unnecessary features ?. Also, if you do return the mattress they charge a $150 fee to go pick it up. On top of the $300 mattress cover you have to buy for the extended sleep trial. Service was good.
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August 2023 by Justin Heather
Dalila was awesome and made process fast and efficient.
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August 2023 by Juan Morales
Amazing customer service! I was able to purchase the perfect mattress with the amazing help from Dalila.
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July 2023 by Edna Rodriguez
Very detailed description of the product and services. Veronica was very helpful and accommodating.
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July 2023 by Rosalinda Ochoa
We are very happy with the overall, great customer service at the Mattress Firm store located at 301 Calton Rd. Laredo, Texas. Ms. Yenelin helped us choose our new mattress set based on our needs. She is very knowledgeable, patient and extremely professional which made our experience at the Mattress Firm store, very pleasant and memorable. Thank you !
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June 2023 by Hector Gonzalez
Yenelin was very helpful and knowledgeable to recommend exactly what I needed. Very patient and GREAT customer service as soon as I walked in.
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June 2023 by Charles Sparks
Veronica was very kind and help me select a pillow for myself and my girlfriend! Thank you so much for the help and the conversation!
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April 2023 by Amber Pollorena
Amazing customer service! Dalila helped us select the perfect mattresses
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February 2023 by Rolando A Guerra Jr DDS
This is a customer oriented business. The young lady who helped me is extremely knowledgeable and kind. There are not too many places that takes things a big step further to ensure an excellent buying experience!Ten Star ••••••••••
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December 2022 by Angelica Hernandez
Sales lady was very knowledgeable about different mattress and explained to me various brands. I made my final decision and purchased my mattress.
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October 2022 by Andy Gonzalez
Nice showroom with plenty of mattresses to try out. Ms. Dalia Fernandez was very helpful as well as she provided detailed information on the various options they had. This is the 3rd time purchasing from Matress Firm, we'll come back when needed again!
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September 2022 by Peter Diaz
We needed a new mattress and Dalila provided phenomenal customer service. She is very knowledgeable in the different types of mattresses and gave us great recommendations on which suited our needs better. I’m going back to buy my mother a new mattress with Dalila.
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September 2022 by Qhemist Music
Dalila was an amazing representative who took great care of us. She was super nice and extremely knowledgeable who made my shopping experience for a mattress super easy. Definitely recommend this location if you need a bed.
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July 2022 by Evelyn Hernandez
Veronica Salazar really helped us find the bed that best suited both my husband's and my needs. She was very knowledgeable about all the different products they offer and made me feel very comfortable with my purchase.
