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February 2025 by Beatriz Luna
They don't have the same croquettes as in Mexico :(
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January 2025 by Kayla Solis
I retrieved my order at 6:30 PM CST yesterday, 12/09/24 - The checkout process was significantly marred by the extremely rude and condescending attitude of the employee. With five years of customer service experience, I can confidently state that such behavior is wholly inappropriate and detrimental to customer satisfaction. It raises serious concerns about the potential treatment of animals under his care.
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December 2024 by Sergio Zuazua Mendoza
Terrible service
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December 2024 by Jewel Gwaltney
Dog grooming! Took about 3 hours from my appointment at 8:15 am. I was uneasy about having my dog in a kennel for that long there. They do allow you to give your pet something for calming (like Benadryl) but I would double check that first bc they want an awake pet. I wish I knew about this allowance.
Also for more cost they can do the grooming at the appointment time or you can leave your dog up to 4 hours is the usual for them. Groomer said if my dog is having a hard time they will call me at the 3 hours point and offer the $35 extra for immediate grooming. So if you have an appointment and someone buys this extra offer then that makes the appointment you made in advance pushed back. Well my dog was done before all that! The groomer did a good job. Everyone there was very pleasant.
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November 2024 by Roxy Ruiz
Honestly self check outs should be installed for the people who know what they are purchasing from the store . Cashier was taking too long with the first customer . I get it buying an a pet or insect comes with questions but come on have a self check out for the people who are not purchasing animals . I just want to buy my cats food and go not be waiting in line for a long time until another cashier sees the line growing .
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June 2024 by Mj
So grateful for the helpful staff. Alexa was incredibly knowledgeable and polite. She helped me pick a new harness and leash for our 6 month old pup Chance .
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June 2024 by Sicory Lockett
Bought 2 Parakeets for my Exotic Animal Distribution Business but the store lacked certain pellet dietary feed type.
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June 2024 by Cel Rivera
The store is clean and well stocked.
Staff is friendly and very helpful.
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June 2024 by Carina Guerra
A bit expensive but got what I paid for and I'm satisfied.
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June 2024 by Armando Moreno
Awesome staff
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June 2024 by Angel Arriaga
It is always a pleasure to receive the attention of the best
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June 2024 by Antonio Tamez
Always good ??
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June 2024 by ricardo millán
Excellent price
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April 2024 by ramiro lopez
Good customer service
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April 2024 by Carlos Velazquez
It's not Petco's fault they don't have Eukanuba. But thanks to your help they recommended something similar to me.
