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December 2023 by Derek Vinegar
My Go-to for every event! They always have our sizes, make alterations, have the best style, and are affordable. If we have an invitation, there's no question where we're going.
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November 2023 by Diana Rodriguez
My husband I had loved coming here due to fast and straight to the point service. We recommended them to a friend to get all his groomsmen suits. Today was the day of return. I had my baby and two suits to return. I called once outside to get help for the suits but staff didn’t come out all though lady said they would be right out. A man came out but just went upstairs. I got my baby down and struggled to hold the door open and wheel him inside and the staff (a women and a man just stared other than help. Once inside the man said he could help with the suits. But I just did it myself since I figured I would be faster, baby was safe inside anyway. Regardless, service should be better. We are potential returning customers. The whole experience should be smooth.
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October 2023 by Carlos Alvarez
I had the misfortune of renting a tuxedo from this place, and I cannot emphasize enough how terrible the entire experience was. It was a complete nightmare from start to finish.First and foremost, the customer service was shockingly poor. The staff seemed disinterested and lacked basic knowledge about their own products. When I had questions about different styles and sizes, they provided vague and unhelpful answers, leaving me feeling confused and frustrated.The tuxedo itself was a disaster. It arrived wrinkled and in a sorry state. Despite their promise of a “perfect fit,” it was clear that no one bothered to tailor it properly. It was too long, too loose, and simply looked unprofessional.The worst part was when I tried to address these issues. Their return and exchange policy was nothing short of a nightmare. They were uncooperative and seemed more interested in shifting blame than resolving the problems they had created. Getting a refund was like pulling teeth, and even then, it felt like I had lost more time and money than I ever should have.I cannot stress this enough: avoid this tuxedo rental place at all costs. Their lack of professionalism, terrible customer service, and poor-quality products make it an experience I wouldn’t wish on my worst enemy. Save yourself the headache and go somewhere else for your formalwear needs.I hope this review helps others avoid the frustration and disappointment I endured.
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May 2023 by Brenda Segovia
Very bad experience, I do not recommend it at all. My husband's pants did not fit his waist and he could not walk at the event and they charged 170 dlls for the suit and did not even offer an apology for the inconvenience
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April 2023 by Eliseo Rojas
Friendly. Super fast. Awesome customer service. Nice selection.
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March 2023 by Roy Avila
Fast and friendly service.
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December 2022 by Daniel Hernandez Jr
Great service, a bit pricey, good quality.
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October 2022 by Adrian Suarez
My family has been coming here for what would've been 3 generations, however, due to the lack of respect and service provided during our last visit cements the end of the honest and professional business Pichardo's used to be. We had experienced a lack of care and clear disrespect from the staff(looked like the manager)without any help from the owner being 5ft away. I would stay away if you expect any decency and professionalism from here.
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October 2022 by Ricky Ortega
Staff is rude & unhelpful. Would not recommend
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July 2022 by Sarah Gaitanos
We rented my son’s suit for his 8th grade prom and we’re attended to right as we walked in. They helped him pick out his suit, tie, shoes, and shirt and tailored it to fit him, which we picked up the following week. The day of pick up, which was the Friday before prom, it was very crowded with people that were trying to rent a tux/ suit the day before the event, but even so, they had multiple staff members all helping people to get the line moving as fast as possible. I opted to take his suit home and try it on at home instead of at the store and it fit perfectly. For those saying that it was understaffed, that is not accurate. Many people chose to go rent a suit the day before their event and that was the main issue.
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July 2022 by Hector Garcia
Best Tuxedo Rentals in town. Quick turnaround and great prices!
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March 2022 by Ed Boy
Never will spend another dollar at this place! So around early February I was one of the groomsman for my siblings wedding and I went on to try on a suit and the guy had an attitude and was bothered if I asked him if I could try another size of shoes ! I leave half of the price and the next day I go to pick up my suit and I was told everything was in there and nothing is missing! The day of the wedding before going to the church I noticed that my tie is missing after I told the cashier that if everything was in there so I rush to go pickIt up and the owner(I think) Jose Luis (super kind) helps me out but I was upset that the staff was disorganized! That’s not all , the other groomsman was given the wrong pants with the suit! Despite the miscommunication the suit is overpricing and they end up telling you last minute that it’s only rental ! I might as well just gotten a suit across or at the mallFor a better price ! Avoids this place !!!!
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July 2021 by El Capy
Best service I have had in a long time.They even rent me the shoes and ironed the shirt!
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April 2021 by Charlie Bass
Excellent service and attention to detail. Highly recommend. Very friendly and helpful staff.
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April 2021 by Mario Valdes
Very nice and friendly. Helped me out on a good looking suit.