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September 2024 by Vince Tula
Don’t take your car here. They either incompetent or trying to rip you off. took my Mazda in and had questions about regular maintenance. They said I need to change my oil every 5 months! Did they even look at manual. Says 12 months or 7,500 miles and they wanted add charges for maintenance that wasn’t not due. Avoid this place
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September 2024 by Hector Bocanegra
Excellent friendly, professional and quick service!
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July 2024 by Cesar Gonzalez
took a bit longer than expected but good service
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June 2024 by david wilson
Slooowwwwww. Too much up selling. Text spamming my number, reply STIFLE that sheeyah.
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April 2024 by Joe Moe
04-26-24CAUTION!!! BEWARE!!! This place seems to have experts in fixing something and making other failures appear. The charges are above and beyond. A 2019, 40, 000 mile driven car needing extensive repairs --- it's ODD!!! THEY NEED CUSTOMERS TO MAINTAIN PAYCHECKS AND SALARIES --IT SEEMS!!!WOW!!! I have read the reviews this place has. Wow, the place has workers that have gotten away with much using a smile, and ON THE SURFACE friendly attitude!!!
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March 2024 by Franco Zamora
Atrocious. Go anywhere else. Would not honor their battery warranty, tried to rip me off at every opportunity. I bought a used car from Sames in winter 2022, and within a couple of months, I needed to replace the battery, so I came here because it was the dealership-recommended mechanic. Battery was replaced, warranty purchased, expensive, but my options felt limited. I kept having problems with battery drain, and I came back here to get them to fix it—they did a second diagnostic and said it was fine. Continued to have problems for an entire year with the battery until it finally gave out completely. Went to different mechanics, and they told me the battery I received from Quick Lanes was ALWAYS bad, despite them telling me twice that it was fine. Asked Quick Lane to honor the battery warranty and replace it—they said they wouldn’t do it unless I bring my car in and they do another full diagnostic. I’m not going to be scammed by them again. Save your money, and don’t go here.
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March 2024 by Kris Mar
The services this place provides are great. The only problem with this place is that they CHARGE VERY EXPENSIVE. I understand the company is located right next to the dealership, or whether this place is connected working with the dealership, BUT they charge a lot for every service. Long story short, I took my car ONLY to fix the coolant problem, and it cost me almost $2,000! Are you kidding me? They just had to charge the parts and the labor so expensive. Sometimes, they even charge you for some of the things you didn’t even ask them to do! I think the management of this place needs to discuss this with the employees. Pretty much look at it this way, if you charge the customer for anything else that they didn’t ask you to do, and what if the customer doesn’t have enough money to pay for? What would you do? Keep the customer’s car at the shop? When it’s in fact the company’s fault that they do something that the customer didn’t ask for?! This is insane. Somebody needs to do something about this. ?
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January 2024 by Han Solo
Fast, Friendly service.
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November 2023 by Juan Alarcon
They take 3 hours for an oil change even if you have an appointment
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November 2023 by Jorge A Guzman Gutierrez
Almost 3 hours for just an oil change ?
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November 2023 by casey c tate
Very helpful and friendly.
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November 2023 by Jamal Green
Great Great Great service
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November 2023 by Nydia Martinez
? , Excellent service.
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November 2023 by carmen rodriguez
I LOVE THE COOL ATMOSPHERE
THE TREATMENT OF THE STAFF AND EVEN THE CHILDREN OF THE MAGNIFICENT WORKSHOP.
BLESSINGS TO ALL
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November 2023 by Carolina Reyes
They are not very helpful. I called one day asking for a quote on fixing my tire axle and she said it is best to come in the morning to check it and that all the mechanics would be present Monday morning. I arrive and the lady in front didn’t know any prices or anything I was talking about. She couldn’t understand I just needed a average price or help for re-aligning my wheels. The manager then comes up and explains they can schedule a diagnostics the NEXT morning and that had a cost alone of $169.99. The lady put no effort in searching up my account to check on any warranties or ask if I wanted to schedule. Just a general non desire to engage with me and help.
