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August 2025 by Israel Torres
Excellent hotel!
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July 2025 by Lizeth Dávila
I liked the hotel, the only thing is that last night I say one cockroach under the air in the living room, I killed it no problem and in the bathroom between the WC an the bath there was another baby cockroach, Idk if was because of the rain and was the first floor, I'm not that special person but I'm telling this just like FYI, and check that issue with bugs, for other costumers Other than that, everything was excellent.
I loved the room, totally I would stay there again 🫶🏻
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June 2025 by Lawren Walden
Great location, right behind a gas station and McDonalds. Close to the airport and lots of shopping and restaurants. The rooms are spacious and have kitchenettes with dishes, utensils, and cookware included. There is a free laundry facility as well as a fitness room and gym. Free dinner is served Monday through Wednesday. Polite staff. Overall a great bang for your buck.
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May 2025 by Pati De M
Stopped in Laredo for one night during vacation. Front desk told me it was the last room available and offered it “discounted” at $219 (from $334) for a Tuesday night. Tired and needing rest, I accepted. I joined the IHG One Rewards program at check-in, expecting better service.
When we got to the room, there was a bug on the bed, dirty utensils, and a broken shower head. Reported everything to the front desk that night and was told the manager would follow up in the morning. At checkout, I was told since I received a “discount,” all I would get was 5,000 loyalty points — no real apology or accountability.
I later confirmed myself that most area hotels were booked with group events, which likely explains the high rate — but leisure guests shouldn’t be treated like second-class customers. We often pay more and deserve clean rooms and real hospitality.
This stay felt dismissive and unprofessional. IHG should take a closer look at how this property handles individual guests. Disappointed.
Stay 5/27/25-5/28/25
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August 2024 by Austin Forbes
Pretty great hotel, the only thing was the front desk lady was not that nice.
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July 2024 by Mike F
Used the conference room here. Everything was great. Room was clean and set up upon arrival.
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July 2024 by Roxana Nazario
I had a fantastic one-night stay at this hotel! The walking trail right outside was a wonderful bonus, and the breakfast buffet was absolutely delicious. A special shoutout to Irene, who made the experience beyond amazing with her exceptional service. Highly recommend!
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June 2024 by Bernard Osae
Convenient location to airport. Excellent customer service and rooms are always well maintained.
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March 2024 by Fernando Peres
Only problem was a noisey fridge but staff disconnected it. Great staff snd very helpful. Great location. Will be staying regularly.
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February 2024 by Wahid Lopez
It’s an ideal location within walking distance to get to nearby restaurants and entertainment facilities, and the breakfast is fabulous!
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September 2023 by Adrian Barnes
Walkability: There's a couple of restaurants in walking distance from Staybridge which is very convenient. If the nightlife is your thing, several bars are also within walking distance
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September 2023 by Bob Arnold
Too much noise from the road. Room 301.
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September 2023 by Arturo Cerecero
Great place and location, good service and breakfast
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September 2023 by Anthony Aguirre
Wifi was horrible. Not sure if it's the loction or they just had a bad day today
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September 2023 by Arnold Gonzales
Needs a bigger pool.
