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March 2024 by Fernando Peres
Only problem was a noisey fridge but staff disconnected it. Great staff snd very helpful. Great location. Will be staying regularly.
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February 2024 by Wahid Lopez
It’s an ideal location within walking distance to get to nearby restaurants and entertainment facilities, and the breakfast is fabulous!
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September 2023 by Arnold Gonzales
Needs a bigger pool.
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August 2023 by Jaime Perez
Right next to the airport. It's a 6 min Uber ride to the Main airport. Cozy rooms, but also with not much to do.
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February 2023 by Al Ginder
This hotel is extremely close to the airport, food choices and the staff are friendly. The room itself was very clean and nothing was amiss. There's usually something wrong and I couldn't find it here!
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January 2023 by Bazooka
I've stayed here a few times and every time I stay here there is a problem in the room. First my TV did not work. It was all pixelated. Then another night my microwave did not work. There always seems to be a problem in the room.
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October 2022 by Cristina Guarneros
The hotel was way over priced (297.00) to have hair in the microwave and moldy coffee filters in the coffee pot . Better inspection of the cleanliness of the rooms is defiantly required . Very disappointed for the price .
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August 2022 by Matty Speights
Excellent Laredo hotel. Spacious rooms with high ceilings and mini kitchenettes, 3/4 - sized refrigerators, free self-service laundry, happy hour with decent hors d'oeuvres on Mondays, Tuesday's & Wednesdays, and friendly staff. Only issue I had was that the height of the hotel blocks out the sun from the swimming area at around 4:30 during the summer, effectively eliminating the chance to catch some rays after working hours.
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June 2022 by Lynn rayle
The rooms were absolutely amazing and up to date, the front was beautiful and they have amazing staff.... Ooh and breakfast was
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December 2021 by Ignaty Santa Cherry
Excellent place to stay and security is no problem, at least when I was there. At least half of the hotel housed military.Service was great. Breakfast was great. The people at the front desk was great. Maintenance was always on top of any problem. The room I was in was very clean.
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November 2021 by K N
The Monday-Wednesday happy hour and the frontline staff keep this aging hotel alive. This Staybridge needs an remodel, and quality overall management is severely lacking. The hotel maintenance is either poorly-managed, underfunded, under-staffed, or all of the above. Also, its a noisy place, and the elevators sound 'haunted'. Overall, IHG, consistently under performs Hilton and Marriott properties. I would've given this particular Staybridge 2 stars, if not for the frontline staff.
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November 2021 by amador01
We stayed for one night (fortunately), checked in at 8:00pm and left at 5:00am. One bed was literally peed on, smelly and wet. We informed the front desk and they came and changed the sheets, did not even offer to change the room. We asked both the front desk and the housekeeping night staff to tell the manager to give us a call, who never did. We chose the hotel due to proximity to the airport, and they confirmed there was a shuttle at 5:00am. Got a call at 3:30am from the front desk (which obviously woke us up) to inform us that the shuttle was at 4:30am. We said no they offered a cab instead, we said yes. We finished the checkout and at 5:02am we where boarding the cab. The driver told us that instead of $20 (for a 2 minute 1 mike drive!!) he had to now charge $30 because he had to wait for us. I showed him my watch to show it was only 2 min past 5:00. He forced us to pay. Complete nightmare!
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September 2021 by MMoni76
This hotel really surprised me! I will be recommending my family ! I was not expecting what I walked into ! The hotel pictures are outdated. This hotel really is an upgraded property I was told it was renovated not so long ago, so if you are wondering if to stay here DO IT you will love it! My husband and I loved it! The tacos at the evening reception was the best I have had at any hotel they even had wine all free! I used to stay at the hotel across the street but I will now be staying at this hotel! The room had a kitchen and so many other nice amenities I am looking to enjoy on the next visit best part this hotel made us feel safe!
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July 2021 by Matt Smith
Black mold in room. AC unit leaked and SOAKED the floor. Shower rod missing screws and is coming out of the wall. Dryer bag hanger in bathroom is about to fall off (hasnt yet though after 20 + days of hanging on. Room was dirty. Hinges on door are rusted badly. It has been an overall good stay but when notified front desk about the black mold they didnt even offer to switch me rooms. Not looking for upgrades or one to complain but starting to wonder why i always feel sick when i am in my room and fine when i am not in it.
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June 2021 by Carey Meugene
Zero Stars. The night clubs nearby will prevent you from getting any rest. Best of luck staying here.The good ratings must have came from the nights where the clubs weren't operating/pre-construction.
