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November 2023 by Rebecca Gonzalez
I recently had a fantastic experience at The UPS Store on Del Mar, and I wanted to share my positive encounter, particularly with the outstanding manager. Unfortunately, I don't know her name, but she has distinctive red curly hair and glasses.This manager's customer service is truly exceptional and, in my opinion, a rarity in Laredo. What sets her apart is her unwavering commitment to ensuring customers feel valued. Even when she has staff around, she consistently takes the time to greet and assist clients promptly, eliminating any unnecessary waiting.Her dedication to customer satisfaction is evident, and as a manager myself, I recognize the challenge of coaching the right attitude—it's a quality that some possess inherently, and this lovely lady certainly does. Her genuine warmth and proactive approach make every visit to the store a pleasure.In my opinion, she deserves recognition and perhaps even a raise for her outstanding contributions to the customer experience. Thank you to the entire team at The UPS Store on Del Mar for consistently providing top-notch service!
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August 2023 by Kevin L.
Stopped by for an Amazon return. Got charged for tape. Never have i ever had to pay for not taping up my package. One strip of tape for $2
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August 2023 by lucycool2
Horrible store. Only one person working, no AC, and then they charge to tape a box. In Austin and San Antonio that is free. Typical laredo being cheapskate.
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July 2023 by Lucy V.
Horrible store. Only one person working, no AC, and then they charge to tape a box. In Austin and San Antonio that is free.
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June 2023 by Mary Frances Dawkins
Always right on time with taking care of customers, printing needs, mailing and packaging! Great store! Great employees! Thanks Meek for all of your help. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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June 2023 by Menks Sha
The absolute best customer service ever. A pleasure to do business with this team!
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May 2023 by Tiara Russell
Best UPS ever ever !
everyone is so kind ! All the time !! Love you guys
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March 2023 by Barlos Yearly
Amazing customer service. I was attended with care and they packaged my stuff beautifully and in haste. If you need something sent, don’t hesitate to go. Their customer service is like no other.
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March 2023 by James Crudele
I think it's pretty sad when they charge you for a piece of tape. You may want to make sure your package is totally ready for shipment because they may start charging for the use of a pen next! Sad ??
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March 2023 by Chancel Esso
I had a great experience visiting this store. Great customer service ??
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May 2022 by Joseph Schibelli
What a pleasant environment. Always greeted with a smile and very helpful. 5 Stars all the way....
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March 2022 by Craig Doehner
This UPStore is great. They go above and beyond to be sure everything is right. Betsy and the rest of the staff are really good. Been coming there for years.
