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January 2024 by Ace Golf LLC
Everything was smooth and customer service is way better than other places. Recommend to anyone. Thanks!
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July 2023 by Nicholas Brady
I reserved the truck back in April since I was doing a big move in May.I received a call on Thursday, the 25th of May, to pick up the truck a day earlier since they would be closed that Friday.I get there and find out the truck is not there, and that they had no other trucks in all of Laredo.They did not verify the truck was going to be there when they had called me to get it that day. So they wasted my time, and I was left scrambling to find a truck. Fortunately Penske had something available.So if you are reserving a Uhaul in Laredo, have a backup plan!
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February 2023 by Gustavo Cortez
Good service. Prices are better than I expected.
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August 2022 by Supreme Electric
Great service!
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September 2021 by Omar G
Awful experience and awful service. On 9/15/21, we made our 24 hour reservation for a 6x12 trailer to be picked up on 9/20. We showed up on 9/20 at the pickup time we reserved, and were told that no one was available to hook the trailer up to our vehicle. The woman behind the counter claimed that staff was tending to a vehicle trailer emergency situation in Cotulla. She did make one call to one other Uhaul location, in an attempt to secure us a trailer, so thanks for that I guess. At no point prior to our reserved time were we contacted about the lack of available trailer hookup staff. Obviously, the woman behind the counter was aware of the lack of pickup staff prior to our arrival. She could have, and should have, called us as a courtesy. Rather than that, though, we were left in the dark, and were forced to waste our time visiting the location for a trailer that we weren't able to pickup. If you're looking for Uhaul services in Laredo, do yourself a favor and choose another location.
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March 2021 by Juan Rivera
The lady there was very friendly and helpful.
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November 2020 by Ernesto Morales
It was great,the staff was quick and and the administrative staff was friendly and made our transaction as swift as possible. Definitely would use them again if needed.
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June 2020 by Harlow Volt
Extremely disrespectful when answering the phone!! Hung up & did not give prices
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October 2019 by Donna Rodriguez
Nice people
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September 2019 by Luis Buentello
Very unprofessional, I had reserved to pick a truck Saturday morning before noon
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August 2019 by Cynthia Overby
Great Service and Employee's😊
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April 2019 by Romey Rome
Nice friendly and attentive staff. No complaints or issues.
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December 2018 by A Pausini
They never answer the phone. When they supposed be open. I have 6 days trying to make a reservations.
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June 2018 by Jesse Ibarra
Great customer service
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July 2017 by El Valle Relocation Services Laredo, Tx.
Really nice, friendly and helpful uhaul location. I go there regularly.
