-
June 2024 by Jeffrey Tyrrel
My trailer rental reservation was for 10:30 a.m. and not only was no one there, but no one answered the phone number that was written on the locked door. If you plan on actually getting a rental, do not go to this location.
-
February 2024 by Leo Robles
Excellent service! Highly recommend
-
February 2024 by Leopoldo Robles
They went above and beyond w my move from Laredo to Austin. Even though they did not have the truck I needed, Mr Quintanilla went the extra mile to make it happen and find a resolution for my situation. Excellent service, professional and courteous!
-
January 2024 by Dlf Pronto
Thank you for helping us out today with good service and cheerful Employee's, when u walk into the office you feel the good vibes and helpful people.rent here
-
January 2024 by Charles SanQuin Tax
The Best Service in LaredoThank you Q & R Investments and Carlos
-
January 2024 by Alejandro Martinez
Thank you Mr Q for great service, making u haul rental very easy for me. especially with my having to worry about everting else in moving out of my old apartment and into my new home.thank you for all you do for your customers...very well recommended anyone needing a u haul in Laredo tx
-
January 2024 by Chris Terrazzas
Thank you for great great service, I called, Carlos help me and my family get home, my electric on my tow plug was not working, he made a phone call and got us on the road very fast. Thank you Q & R Investments, and Laredo U haul.
-
January 2024 by dimas serna
Thank you for great service and very helpful...thank you again
-
January 2024 by edgar peralta
Charlie is amazing he goes above and beyond to help you out. I highly recommend.
-
August 2023 by Kassandra Hinojosa
I had trouble from the start. I got to the office and no one was available. I waited about an hour until the guy decided to show up. The truck I had rented turned out to be an in town truck when I had requested a one way since I was going out of town. Charlie then tells me that i can take it out of town but I had to return back to the location which I ended up agreeing due to movers waiting on me to load up my stuff. I was charged way more than what I was told and still have yet to hear back. Poor customer service and does not answer phone calls. Definitely do not recommend this place.
-
May 2023 by Carlos Terrazas III
Always goes out of his way to help me out, the best service!!
-
March 2023 by Abigail Arrambide
Pay extra and go with Penske. Laredo's uhaul has the absolute worst customer service. Vehicle was successfully reserved online, but I had to find out, after an hour of waiting in their empty office and making over 10 unanswered phone calls, that I would not be getting my rental at all because the previous customer had not returned it. No efforts were made to improve the experience. Now the rest of my move has been affected by their incompetence.
-
January 2023 by Maritza Hernandez
Didn’t rent from this guy, but this guys came to help us with problem. Excellent, service.
-
December 2022 by Veronica M
Great communication and were extremely helpfully in setting up scheduling!Highly recommend!Very accommodating and friendly
-
November 2022 by Veronica Mata
Great communication and were extremely helpfully in setting up scheduling!Highly recommend!Very accommodating and friendly
