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“Last year our Pathfinder overheated because they failed to replace the coolant when they suggested a Coolant Service during an oil change.
Now 24 hrs after an oil change ALL the oil is leaking out.
Nissan Consumer Affairs is no help. They will only connect me with the dealership but do not guarantee that anyone will answer and won't guarantee that I will be reimbursed if I take the car to another mechanic to fix what they did!
EDIT:
Alex Mejia, the Asst Svc Mgr stepped up and handled the whole situation. I'm still not satisfied with the company as a whole, but he did step up.
This rating went from one star to four because of him.”
“I just purchased a vehicle last week with Israel Saucedo. Let me tell you excellent customer service. He stayed until almost 11pm just to make sure I walked away with the vehicle that I wanted. The entire time he made the process smooth and was exceptionally with ensuring me that my car would be ready. I would definitely recommend to shop here. Ask for Israel Saucedo he will definitely treat you right. Professional and super knowledgeable.”
“This is by far the best customer service experience I've had financing a vehicle, from the sales rep to the owner, they all went above and beyond to make this very fast, smooth and convenient, definitely recommend them”
9:30AM - 7:30PM
1412 San Bernardo Ave, Laredo
Used Cars
“Had the best experience at Cavazos, very professional and helpful with my choice in vehicle. I recommend everyone who is looking for a used vehicle to start with Cavazos!”
“I’m very happy with my Nissan pick up truck.Its just what I was looking for.I highly recommend Ranger motors if you’re looking for a good truck or car. The staff is very friendly and professional.”
1:30 - 10:30PM
3711 San Bernardo Ave, Laredo
Used Cars
9AM - 8PM
1022 Bob Bullock Loop, Laredo
Used Cars
“Thank you Escamilla and team for always helping me out to find the car best for my family! Been coming with them for years and never been disappointed with their services!”
“Excellent service all around! Extremely professional and friendly. They have incredibly knowledgeable mechanics and are trustworthy. I would definitely recommend to do business with them. I've purchased more than one vehicle and they were both in great condition.”
“Went in for oil change got my tires rotated and vehicle inspected. Technician reminded me it was time to change both air filters and recommended a complete fuel system cleaning. Had it all done in a short time and left my vehicle running smooth and great. I actually got better mileage after fuel system cleaning and filter change. Great job by all the staff at Sames Ford Quicklane.”
“I bought my car here about a month ago here. I really recommend them they are very helpful they helped me when no else’s could so that why I give them a five star.”
“Awesome customer service. Quick and reliable service on vehicles. Contact Mary, she's reliable, honest and will get your vehicle serviced in a timely manner.”
7:30AM - 6PM
3310 E Saunders St, Laredo
Used Cars
“FOLLOW UP: took my vehicle in for check up on previous job. Once again Daniella was friendly, professional and knowledgeable on the issue at hand. Mr. Trejo was prompt and knew exactly what was needed. Item was ordered. Arrived quickly. I was called back for work to be done. Daniela, once again never disappoints. She advised me it was going to take a little longer than expected. Offered transportation to me and I accepted since I had some pressing errands to run. Miguel, new employee and driver was courteous, well mannered and an excellent driver. He dropped me off and picked me up as soon as my vehicle was ready. Always the professionals!!! Thank you for excellent service and delivering what was promised.”
“I got a 2014 dodge avenger from Vipers Auto Sales it had 100 k miles & I never had any major issue just extremely minor probably the best place you can get a used car !”
“Ram's Auto Sales - Mr. Ramiro and son are astonishing people. Excellent service and inventory. He won't sale a car that hasn't been inspected and repair prior to making a sale. Purchased a 2014 Nissan with decent milage at a fair price.”
“JJ went out of his way to get us approved for a vehicle and the itself. He worked with us for 3 to 4 days. Searching for the type of car we were looking for. I never would have thought that I'd be driving a volkswagen, but here we are. His intuition was on point.”
10AM - 7PM
2501 Jaime Zapata Memorial Hwy, Laredo
Used Cars
“With shoes you don't walk on foot, but check carefully the car that can take you to the ?or the ☠?
I've had my wife's car for 1 month now and they still can't fix it. Be careful if you buy from Zapata, it's an auto central fraud, now it turns out that the owner has food, and it even turns out that the ceramic brake pads that we brought them and they put them there aside from what They charged 40 dollars, it didn't come from January to July 2022, we asked them to give it to us to change it since they had a guarantee and they changed it accordingly, so be careful of what you buy, by the way it turns out that they don't have a car to change it”
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“I was going grocery shopping and decided to take a quick detour & look at the Honda vans. Long story short, I ended up going to HEB in a new, gorgeous red van. Thank you Joe and Mario for your excellent service!”