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August 2025 by Fernando Ramos
Great prices , always helpful . I’ve dealt with them 4 different occasions this last time was in 2023 had my windshield replaced , recently my rear view mirror fell off my F250 2018 and they’re replacing the whole windshield great service . Thank you Virlar
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July 2025 by vanessa mendoza
DONT GO to them they get mad at me for asking for information. And to top off everything they didn't want to give back my car keys I HAD TO CALL THE POLICE! and even the police tell me they get calls like that all the time!
If you took this seriously why are you just now answering 8mths later
Again I say do not take your car here.
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July 2025 by Anne O
i had a very disappointing expereince with this shop. Unfortunately, the part I purchased did not fit my vehicle, despite being told it would. When I attempted to return the item, I was informed that refunds were not allowed, even through the part was incorrectly recommended. Additionally, I found the customer service to be unprofessional and unhelpful. I hope this business takes this feedback seriously and works on improving it's customer service practices, especially in supporting vulnerable customers such as the elderly. I would not recommend this shop based on my experience. DO BETTER !
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June 2025 by JD Gutierrez
Got hood exactly wanted in fresh black n middle bumper for my 2015 ford explorer XLT taking a drive to from Corpus to Laredo well worth it!!!!!
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June 2025 by Jason Huckabay
This place is an absolute joke. Hear me out, BUY from AMAZON. Don’t make the same mistake that I did. These people are ruthless and don’t give two craps about their customers. The only people they serve is their own. This place is not handicapped friendly either.
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May 2025 by Dyhanne Guzman
The lady that was help me, was no help. She was so rude! I was yelled at, and I felt so offended. Overwhelmed with her wanting me to tell her what parts I needed. I don’t know! If I knew I would have told her. Instead she told me for me to leave. And no one inside came out to help me. I have never been mistreated like that before.
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April 2025 by Brianna Q
The lady on the phone is super rude, we placed an order expected for next day since it was an urgent need and only asked for a deposit of half the amount and told us to pay the rest next day when the part arrived. The next day we call for an update of the order and they state that it will take 5 more day, when they said it would arrive next day. Then they lied about saying that the part would take 4-5 days since the beginning when they did NOT. Then she started saying how we could not afford to pay the full amount of the order when we were never asked to pay the full amount, they only asked for a deposit and then to pay the rest when the part arrived. So why is she bringing up that we can not afford something as if she knows of our economic situation!? That is super offensive! SUPER BAD SERVICE AND RUDE EMPLOYE! NEVER BUYING HERE AGAIN!
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March 2025 by Bertha Martinez
Horrible service, avoid getting any service here. I called at 1pm, part was in stock. I rushed to get it serviced to replace a window, got there at 2pm left the vehicle waited till 7:30pm to be notified the tech broke the window. Throughout my stay in the lobby several customers were complaining about the horrible service and delays.
Save yourself some time and go somewhere else.
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March 2025 by Alfredo Cruz
No recomiendo este lugar para nada!
I DO NOT recommend you handle business here!
Customer service is nonexistent, your time is not valued here
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March 2025 by Mary Cruz
Very bad service ordered side steps for my truck and only got the boards no wires etc . Didn't install them there and had given me the wrong prices to begin with . The guy was very rude . Would not recommend to anyone.
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December 2024 by Fernando Lopez
Horrible customer services 😑
Lies, lies, lies....
They lie just to get business, to replace a windshield make me go 2 days and the second day the promise that it only going to take 40 minutes when in reality take them almost 5 hours.
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December 2024 by ramiro lopez
I order my truck part on Friday. And they said they had it on stock. After waiting 30 minutes I ask the lady I was still waiting for my part and she said that they were getting it. After another 15 minutes a guy came over and told me they had to order it and it would be here they following Monday by 3pm. It's Tuesday 11 45p and I am still waiting for the damn part. What ever you do don't order vehicles part from them. Go some place else even if you have to pay more. It's not worth the wait and the frustrations. I don't know how this place stays in business. They are good at taking your money but way short on customer service
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November 2024 by luis lopez
worst service and the lady that claims is the manager gave the worst attitude, made me wait 2 weeks and didn't deliver
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October 2024 by Felipe Rodriguez
Will not be purchasing from here ever again. They sell damaged parts & do not allow for exchanges or returns. I had to buy 2 of the same parts because they couldn’t fix something they caused. If there was a way to leave no stars I would.
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October 2024 by Leo
Service sucks.
