Visionworks Mall Del Norte in Laredo, TX, offers convenient eye care for the whole family. The store features an independent optometrist who provides professional eye exams, essential for good vision and eye health. Customers can explore a wide selection of glasses and contact lenses, including top brands like Ray-Ban, Nike, and Longchamp. The friendly eyewear specialists are dedicated to helping customers find the perfect fit. Many reviews highlight the exceptional customer service, particularly from an employee named Ruby Montelongo. She is noted for her professionalism, friendliness, and willingness to assist, even during busy times. Customers appreciate her ability to make the ordering process easy and efficient, often receiving their glasses in under two weeks. Her attention to detail and dedication to customer satisfaction have left a lasting impression, with many promising to return and specifically request her assistance. Visionworks Mall Del Norte is recognized for quality care and a welcoming atmosphere.
Ms. Ruby was very courteous and professional during our visit. She helped my wife find the right pair of glasses and explained everything very well to us with regards to the insurance coverage and pricing. We will definitely be coming back again in the future.
November 2025
I was very treated and very helpful I most certainly continue with Visionworks.
October 2025
Great Customer Service by your representative Ruby Montelongo, she gave us great details as to what would be comfortable for our needs and offered us everything you guys have to offer as far as specials, needs on our proscription, and styles of glasses. We will definitely continue visiting Vision Works. Thank you for everything
