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April 2023 by LMZ
I agree with Rhonda with the customer service, horrible. I standing looking for 10 min, even trying to see the bottom and not even bother to ask if I needed help. They only help their wholesalers, they even greet them with pleasure. I WONDER of they earn commission.
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February 2023 by Karina G.
My mother and I went to look for shawls for my bridesmaids. When we got there, the staff was SUPER unwelcoming. They did not greet us or ask us what we needed. We asked the owner for help, he helped us for a minute and then asked the girls to help us. We don't know why if we were speaking English. When I tried to grab a shawl that was hanging, this employee told us not to touch it since SHE was the one who had to put it back. She was incredibly rude. We told her we were leaving and she started raising her voice at my mother. She continued laughing at my mothers remarks and wasn't phased at all. The owner did nothing about it, he just stared. She had a lot confidence talking to us the way she did, my guess is there's something going on between her and the owner because the owner didn't bother to stop her. It seemed as if she was the owner herself by how confident she was of not getting fired. I do not recommend this store, horrible staff, horrible service, super rude.
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November 2020 by Aaliya De La Rosa
I love this store, I’ve brought so many jewelry and other items here, they last so long and they don’t get ugly, I always buy over $200 of items and they make me a deal. I love the store, the only place where I buy my jewelry, some can be pricey but it’s worth it
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June 2020 by P S
I came in today excited and they have the worst customer service ever .I understand they were helping a lady who had a large order but everyone needs to help? Then you ask them for help and the start speaking in their language .
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November 2019 by Patricia Cazares
I came in today excited and they have the worst customer service ever .I understand they were helping a lady who had a large order but everyone needs to help? Then you ask them for help and the start speaking in their language .
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October 2019 by ubi Mota
(Translated by Google) Always with the news(Original)Siempre con las novedades
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April 2019 by Rhonda Guerra
I was very excited to go to this store because they have a great variety of jewelry at affordable prices. However, the staff was very unwelcoming. Customer service does really make a difference and this place truly has the worst customer service of any place that I have been to. No one offered to help and when I asked a lady for help she stated that she wasn't a worker who showed jewelry. Then the lady that does show jewelry didn't really want to help. Honestly, I do NOT recommend this place.
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April 2019 by Martha Guzman
I do not recommend this place. The staff is very rude and nobody cared to help me.
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March 2019 by Marta Guzman
I will never be going to this store again. The lady I asked for help really did not want to help. This left a bad impression. Customer service is very important. If I could leave 0 stars I would.
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March 2019 by Rhonda Guerra
Horrible customer service. Nobody offered to help and it was just very unwelcoming.
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March 2019 by Rhonda L.
I was very excited to visit this store because I love jewelry and this store has a great variety at affordable prices. However, the staff was very unwelcoming. The customer service was horrible. No one offered to help and the workers just stare at you to see what you are doing. Then when I asked a lady for help she stated that she wasn't a worker who showed jewelry. Honestly, I do NOT recommend this place.
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June 2018 by EdwardLTX
Love this place
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November 2017 by Edward Davila
Love this place