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August 2025 by Elva Fierros
Jaime Monsivais the best Diamond consultant working for Zales. Ever time I make a purchase from Zales Mr. Moncivais always very helpful and professional. I’m a very happy and satisfied customer with his service. Thank you Zales
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August 2025 by Aurora Barrera
Jaime was so incredibly knowledgeable. Our extensive conversation about freshwater vs. cultivated pearls left me feeling confident about my future purchases. He was patient and personable, I'll definitely be back for my Xmas shopping 🛍
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August 2025 by Trader rye
Excellent service by Estela and Ricardo extremely professional and knowledgeable, I will be asking for them next time
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August 2025 by Humberto Pena
Excellent service
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August 2025 by laila rangel
I would highly recommend visiting this zales at the outlets. Great customer service! they really helped me out with a warranty repair after the other store couldn’t! Fixed my ring within 2 weeks and it’s good as new!
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August 2025 by Flor Lopez
Went in not knowing where to start. But the Manager from this location Mr. Jaime Moncivais was so patient and gave me options. We need more local managers to be like him. 5 Stars for him and store.
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August 2025 by D 1
Outstanding service and great customer service!! I was able to trade in my wife’s wedding ring and purchased her an upgraded diamond without any hassle.
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July 2025 by Maria Quintero
Great service provided by Jessica.
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July 2025 by Lizbeth Alvarado
10/10 service, Jessica explained the inspection process and cleaned all my jewelry like new!
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July 2025 by Stephanie Urrutia
Always a great experience when coming here. Thank you to Jaime, the store manager, for always providing superb customer service and helping us leave extremely satisfied with our purchases. Best jewelry store in town!
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July 2025 by Bryan Mtz
Had a great experience shopping. Great customer service from Mr Jaime. Helped me out a lot browsing for what I was looking for and with the budget I wanted to spend.👍🏽
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July 2025 by Honey Sanchez
Absolutely incredible experience! From the moment I walked in, Jaime M. made me feel welcomed and valued. He answered all my questions and was extremely patient. I couldn’t be happier with my purchase and the service I received. Highly recommend this store and the sales representative for anyone looking for something special! Thank you Jaime for guiding me to my perfect ring!
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July 2025 by Rebekah Nix
Best customer service
Jessica was so helpful
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July 2025 by Alessandra Mejia
Jessica an Ricky we’re very helpful w us and super nice
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July 2025 by Bryan Flores
Thanks for the help Ricky and Jessica you really help me out on a great choice
