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January 2024 by kristine hauser
This is the only place we take our trucks. Customer service is great and they are always transparent about the cost. I recommend them to everyone I know.
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January 2024 by Anastazia Lyons
Best shop I’ve been to. The lobby is clean and welcoming. Staff is friendly and quick. Shout out to Jessie especially for great customer service.
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January 2024 by Jackie Christensen
UPDATE: Thank you for your reply. I apologize for directing my frustration at you if this was in fact not your employee. I believe your reply to be sincere and will adjust my rating accordingly.December 5th at 3:21 PM on Eldorado in McKinney this guy turns out in front of me on a one lane street (construction) while I'm going 45 mph. Had to slam on my brakes to avoid smashing into him. I honked my horn. He then speeds up and then brake checks me. Then when it widens back to two lanes he slows down and pulls next to me to curse me out and flip me off two different times. I don't know who this guy is, but you need to get control of your employees!
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January 2024 by Monique Schroeder
Jesse was very helpful and went above and beyond to find out if my vehicle issue was covered under warranty by the manufacturer. They are honest, well priced and very knowledgeable. Jesse explained things to me in a way I could understand easily and was so kind. Will definitely return in the future.
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January 2024 by John Powers
First time there. Friendly folks and excellent service. 2014 Ford Expedition with 90K miles - Fixed exhaust manifold leak (broken stud), new plugs and wires, and differential fluid drain and replace. Runs great.
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November 2023 by Dan Hayden
I spoke to Rowland and explained my issue then took my truck (2004 Chevy Avalanche Z66) to them first thing this morning. I called this afternoon to see if they had any info on why my check engine light was on. They did. Rowlan had told me what the price would be on the phone before taking my truck to them. It was just as he had told me it would be. They were very friendly and communicated well as to what it would take to get the check engine light to extinguish and for the truck to pass inspection. I was very pleased with the outcome and the service as well as the experience with L and D Automotive as well as with Rowland. I recommend you give them a try.
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November 2023 by Kelvin Gilmore
Good staff Roland and Jesse. Very helpful and detailed.Good inspection of my car: Provided all the information regarding my issues included pictures, with pricing which helps with making the right decisions. Quality work by technicians.Services: General repairs & maintenance
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October 2023 by Holly M.
Great oil changes, friendly staff, unfortunately I spent over 1k on something that I didn't need. They racked up the issues. Claimed my Catalytic converter was broken and were talking thousands more than what they had already charged me. I was terrified. I finally went and got a second opinion after driving my car for a few more months with major issues. Come to find out all it was a fuel valve! $400 later at a different shop and I'm back on the road zero issues. I suggest you do not go here as a woman with limited knowledge of cars. They will run the bill up on unnecessary expenses. I'm still making monthly payments to their third party credit company they use to screw people out of services you don't need.
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October 2023 by Jesse Gutierrez
I'm happy to share my review for L&D Auto service center. I brought my 2010 G37 with over 205,000 miles in for an oil change, and their coupon special for a full synthetic oil change with a multi-point inspection is unbeatable in town.Their waiting area is clean and comfortable, with Wi-Fi for convenience. They even provide complimentary coffee, water, and candy.What truly impressed me was the array of services they offer, including shuttle rides, loaner cars, and financing options. The entire process was seamless, and it's clear they have a wealth of experience and prioritize customer satisfaction.I'll definitely be bringing all our family cars here in the future. Highly recommended for their excellent service and customer care!Services: Vehicle Inspection
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October 2023 by ryan hutcheson
Jonah and his crew are the best. Been a customer for over a year now and when something needs to get done, there is no question where we take our cars. Legit honest, does good work, and will go above and beyond if the situation calls for it. Can't say enough good things about this place.
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October 2023 by jessica calloway
L&d helped me tremendously repairing my car. Not only did they find the issue, they took me out and had shown me the problem which I loved. They communicated every step of the way and helped calm my nerves. The customer service is amazing and I have had no problem with my vehicle since. I will forsure be returning for all car maintenance.Service: A/C installation & repair
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September 2023 by Cruz C
I worked with Jesse the whole time my car was being fixed. He gave me the rates of diagnosing for the car before hand and gave me a very clear picture of what was going on at all times, he is so respectful and well spoken. They helped guide me trough the extended warranty people and even gave me updates on them the payment and the car part as it was being delivered. By far the best experience with a mechanic shop.
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September 2023 by Sarah Martinez
I took my car to a mechanic and was told my transmission was going to need a lot of work on and it would be very expensive (thousands), my parents found this place and they did a good job so far. It wasn’t my transmission. While they worked on my car, they let us use a loaner car. The people my father talked to were communicative and seemed genuine. The cost was way less than what we were told as well (700$)10/10 would recommend.
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September 2023 by Benjamin Young
It sounds good until your next maintenance. Had some repairs done after an incident and thought why not just throw in the oil change. (I usually do them myself). Now that it’s time for the next oil change, they’ve tightened the drain plug so tight only they can remove it. Probably hoping to get some more repair money. No torque specs. Just pull the trigger on whatever impact until they’ve counted to 5.
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August 2023 by Matthew Loya
Simply put, I cannot recommend L & D Automotive enough. The speed and precision with which they replaced my transmission were unparalleled, demonstrating an efficiency that's rare in the industry. The team's attention to detail was impeccable, ensuring every aspect of the job was done to the highest standard.What really set my experience apart, however, was the professionalism exhibited by Milo. His in-depth knowledge, coupled with an evident sense of trustworthiness, brought immense peace of mind throughout the process. If you're seeking swift, meticulous, and reliable auto service, look no further than L & D Automotive. Rolando and Jesse were very attentive at the front and very friendly when walking in. They were also very helpful in providing a loaner vehicle while my car was getting worked on.Five stars well deserved!Service: Transmission
