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February 2024 by Deborah Johnson
This company was easy to reach and schedule pick up with when our car was towed. They even under quoted me on the phone, and then honored the lower price when I arrived without me asking them to, which I felt was very honest.
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February 2024 by john trahan
They illegally towed my vehicle from the apartment complex I live in. I was in the process of moving in. Late night of moving in, woke up the next morning to go to work and my vehicle was gone. They made the decision on their own to tow my vehicle. The apartment complex did not call them to have it towed. That is stealing.
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December 2023 by Cheryl Royder
I called this towing company twice because a rented f150 was parked in an illegal parking space at the apartment where i live. They never came to pick it up. They were called the first time this past Saturday morning at 10:30 am. Lousy company. They all must be getting drunk instead of doing their jobs
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December 2023 by Jessica D Watkins
They stole my car off the freeway when I was trying to change my blow out tire. I was only gone from it long. I just had to wait until a store open to get the lug nut key off the tire…. Then they charged me $300 & told me I had to drive on the blow out to fix it outside the gate when they know they towed it with the rim fckd up. Then They lied and said that hpd had my car towed when they picked the car up in Webster. Just lies…
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September 2023 by Manuel Soria
Absolutely horrible drivers! DO NOT RECOMMEND!!! Better off finding another company, their drivers are rude and do not know how to drive. I reported to the TDLR to hold them accountable for their negligence and reckless driving!
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August 2023 by Jesse Morales
Illegally Towed car, I read the company the International Fire code and let them know that they illegally towed my vehicle and their response was “well.. let’s see, I could tow it for…” at which point I cut him off and ended that conversation. I believe this is also the reason why Friendswood PD has different paper work…. When we picked up our vehicle, they gave us a receipt for $317 that we paid, and then when I asked for the paper receipt, it said that the vehicle was towed “for fire lane” and the amount on there was $272 after taxes… (the next day after our conversation about the legality of the tow.” Friendswood PD was sent a report that the car was repossessed(fully owned) after I had advised them that it was an illegal tow because the fire lane did not reach international fire code (same code Texas recognizes) standards. Texas fire code 503.3 (international fire code). Also the lanes were not up to standard even to Friendswood Fire Department website. As a tow truck driver, you have a responsibility to know if you are legally towing a vehicle or not, otherwise the tow truck company is not only in the wrong but have committed a crime, just under the ruse of an LLC. Our HOA no longer allows them here, and they also gave me the name of the person that called them and pointed my vehicle out.. it happened to be a neighbor that we thought we were on good terms with. Christopher Million was the overnight supervisor that towed my vehicle and he told me that “it was a sketchy tow.” Yet towed it anyway. He’s worked with the company for 7 years 6 months. I was told 15 years… but I digress. This company should not be allowed to operate in the state of Texas or frankly anywhere at all. They lie, change paper work, call the police liars and do not know the laws on tows.
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July 2023 by Stephanie
Absolutely the best towing company I've dealt with anywhere! Out of all the towing companies that I've used in all the states that I've lived in, this company has definitely been the easiest and most reliable one so far.
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July 2023 by Nicole Purtee
Very unhelpful, took multiple times to even get ahold of them to find out if they even had the truck we were looking for.When we showed up they said we needed to give an hour notice that we were coming to get the truck. Not once while I was on the phone with the lady did she give me any information about needed to give notice, all that was explained was that we needed an Identification of some type. They need to work on customer service and explaining how the process works better.Service: Car towing
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May 2023 by betty stiles
Super service! I broke down on I-45. He arrived so fast. I initially called 911 for help and they were no help. Action arrived, reasonable cost and great service. I would use them again for sure.Service: Car towing
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May 2023 by Michael Howard
Guy was getting on I-10 westbound from the Federal rd on ramp in front of Pappasitos. Tried to push his way on, but I was in a vehicle he couldn't intimidate. So, he cuts across traffic behind me, comes up to the drivers side of my vehicle, rolls down his passenger window and throws a bottle of water towards my vehicle. Thankfully he missed. Be glad I didn't get his license plate, I would be filing charges.
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May 2023 by Summer Elam
I had a great experience here the father and son who yook care of me and friend were great ....
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January 2023 by Maggie C.
They towed my daughters car unlawfully and refused to bring it back once it was proven. I had to go get the car despite having a sick toddler at home.
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November 2022 by Wesley Palmer
The lady who answered the phone was extremely nice and helpful. We called last minute because a 4.7 star company bailed on us and almost made us miss our appointment to have my wife’s car fixed. The driver was extremely nice and helpful. They even came last minute for us, took great care of the car. I’d recommend them and use them again when in need.Service: Car towing
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November 2022 by Haitham Wehbe
Our car stalled on the freeway in a dangerous spot. Called insurance, called the cops and nobody arrived to help. Chris pulled up to help us out. 2 kids, 2 seniors in the car all able to get home safely thanks to Chris. Great service and good guy all around.
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November 2022 by Lori Morales
I'm keeping this business in Prayer, for they don't know how difficult they make it to recover there vehicle. Extremely Rude and inconsiderate of others.
