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January 2024 by Mechel Potros
Best dealership in history. Yusuf the sales person and Nathaniel the financial person are very professional and friendly. Most importantly, the vehicle I bought which is BMW X7 is flawless and like new. Well maintained, clean, serviced, mint condition. They took my trade and gave me the best price for it compared to other dealerships. Also the car I bought was priced really well with a great deal. Good rate on the loan as well. So pleased. Highly recommend.
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November 2023 by Jon L.
Very, very happy with the service I received at BMW Clear Lake. Chip, my serice advisor was awesome and went out of his way to make sure my vehicle was serviced before the holiday weekend (Thanksgiving). I got a video from the tech showing what they did and the recommendations to complete. Was awesome to actually SEE the issue and not be told about it and hope it was true as with other shops. I ended up getting a rotate and balance that my warranty did not cover and it came in under the price that was quoted. When does that ever happen?Once again, my experience at this dealership is above and beyond. From the Sales team all the way to after the sale service (which is very important to me) has been stellar.Thank you, Chip for taking care of my family and our vehicle.
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November 2023 by Daniel
I had a fantastic experience at BMW of Clear Lake! Ali Kohla, the client advisor, was exceptional. He provided us with a great price, didn't add unnecessary fees, and was incredibly friendly and polite. He made our shopping experience a breeze. Josh, the finance manager, was also wonderful. He explained additional options, offered recommendations, and was very friendly throughout the process. I highly recommend this dealership for a pleasant and hassle-free car buying experience!
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November 2023 by David K Newman
Used the service department to have some work done on my vehicle. David Tyson, my service advisor, did outstanding work being the go-between the service department and myself. The work was done correctly and to my satisfaction. David was on point until I was totally satisfied. David and the service department came through with flying colors with a difficult, demanding customer. Thank you BMW Of Clear Lake!
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October 2023 by Mikail Zhushkunov
They give me a great deal, but when I picked up the car it was 7 pm and I couldn’t see anything next day. I seen some damages and sent pictures didn’t hear for a week went to the dealer they said they’ll do something if I bring the car to them im 1200 miles from there and they know that and when explain them that’s not possible they said they’ll figure something out to help me out. I waited another week but then they said they can’t do anything about it. That is pretty sad. How a brand new vehicle with only 12 miles on it has so many scratches and dents
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October 2023 by Yolanda McCraw
This was my first visit to the service center at Clear Lake BMW. I read the reviews, the food and not so good, and I’m happy to report that my experience was not just good but exceptional. From the moment I pulled into the service center I was warmly greeted by 2 check in clerks (ladies) and subsequently greeted by my service advisor, Nick. Nick was on point answering all my questions and addressing my concerns in a professional manner and with genuine care. I inadvertently left something very valuable at his station and he took the time to personally call me and secured it until I could come back to retrieve it. Thanks Nick! I will be back for future servicing of my X5!
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October 2023 by Nick Radcliffe
I've had consistently great service from Mini of Clear Lake since buying my first Mini in 2016. Recently, Chip and David in the service department have gone above and beyond to make sure that my car troubles were sorted out quickly and thoroughly. Can’t recommend them enough.
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October 2023 by Cesar Torres
I went in for a wheel and tire repair by appointment, They went above & beyond to make it convenient as possible for me. It was a (Drop off) they gave me an estimate time of pick up and when everything was all done& ready to go they sent a text to my cell phone & a courteous phone call to follow up, Very processional! my advisor was JOEY if he was tied up with something else he made sure to get someone else to take care of me. I like to see an establishment go above & beyond to work as a team to get the job done! Thanks BMW clearlake!
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October 2023 by Crystal L.
Great salesmanship. Alex N. went over and beyond to ensure the car delivery went smoothly. Every team member that I encountered was pleasant and helpful. Thank so much for the wonderful experience.
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October 2023 by Tony M.
Experience with service tech Gerardo was terrible. Dropped the car off at 7am place empty, 1pm comes around Never sends updates, having to be chasing the service department for an update. Guy gets mad because I question why no update he says what? You don't eat lunch? the adamantly tell me to sit down like I'm some kid. Shocked this is happening at a BMW dealership. Unacceptable.
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September 2023 by Nate Kern
Having been in BMW’s since 2002, I truly never expected a dealer experience to be so amazing as the one I had at BMW of Clear Lake (TX). Their service advisor David Tyson, Service Manager Fidel Garza, and GM Randy Stein have just earned a customer for life. I will also encourage any and all to give BMW of Clear Lake your business.
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September 2023 by TJuana Derbigney-Hampton
My recent purchase was a very pleasant experience, thanks to everyone involved. Special thanks to Shona Brown, you remained pleasant and patient throughout the entire process. We appreciate your help.
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September 2023 by Sheila Kirk
Cheryl was very welcoming upon arrival. Check in was quick and easy. She explained what was being done and proved before and after videos. Joe, my tech was also very kind and gentle with my vehicle. Came back clean and ready to go! Great, friendly, and professional. Highly recommend!
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September 2023 by Linda Messenger
We were "five Star Happy" with our service and repair and advice from BMW of Clear Lake this August of 2023. Our service contact Jamel Russell listened, guided and concluded our visit from start to finish. What a great place BMW of Clear Lake Texas is to have now and in the future. This is a 5 star business my husband and I can recommend to all our friends. Thanks BMW of Clear Lake.
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August 2023 by CJ K
Joshua was awesome in sales and so was Joshua in finance. Amazing experience I highly recommend this dealer it was the most honest used car purchase at a dealer I have dealt with. You actually pay what is advertised! Sounds a little crazy but if you are an educated buyer you understand. You have earned a new customer and a referral when anyone is looking.
