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August 2023 by Theressa Riggs
Been going to this place for years. Gladly paid a fee many times when I missed my appts. They called me and asked if I could come in early. Great was closed down and I couldn't get there in time. They charged me a fee.. even though my original appt time was still open. Lost thousands if dollars over the next few years over a silly fee.
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August 2023 by Imxgine
My fiancé loves this place! If she recommends it so much, so do I!
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August 2023 by M Vasquez
Front desk is always super friendly and helpful! Very thorough in explaining thingsJay is my fave stylist :)
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August 2023 by Mercede M
i always love my lashes ? I recommend Jay, super nice and never fails to satisfy!
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May 2023 by Megan Robertson
Twice I had my lashes done by Cameron and I am not happy with the service. I asked for a classic refill so I can have a less heavy look than when I had hybrids and she put so many lashes that they look heavier than the hybrids both times. She also used so much glue that most of the lashes are glued together. When my lashes fall out, it is huge clumps of 10 lashes at a time rather than one and it is damaging my real lashes. I went to a different location after my first visit with her and the tech there was apalled at the amount of glue and "lash stacking". Also both times she got glue in my water line which burned and made my eyes water and she didn't say anything. This time she somehow got glue on my forehead and said nothing when I stood at the mirror for a few minutes trying to pick it off. Don't use Cameron...Edit: manager never seems to be on site and never contacted me or offered any compensation for the poorly done service.
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April 2023 by Kaitlyn Grace
I am very disappointed. I went to get a refill and the tech made my lashes so full that it didn’t even look like i had individual lashes. She also got glue in my eye so it burned and some lashes she glued together so they were clumps. I then gave it another shot and called to get a touch up because I don’t like my lashes to be super full. They told me they could only do that every 10 days and I said okay and proceeded to agree with the refill they said i had to get instead of the touch up. The refill here is $90 and the touch up I was going to get was $35. I show up to my appointment and was fine with the refill. Then the lady went back to talk to the tech and the tech said i would have to do a full set since it had been 4 weeks instead of 3 weeks. The full set is $150 and they then tried to get me to sign up for the membership that you have to pay for which would make the full set $100. I didn’t fall for it bc you’re still paying for the membership anyway. They take advantage of you and your money and don’t always listen to what you want. There are places that are so much cheaper that get the job done!!Service: Eyelash extensions
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April 2023 by Jolena G
So upset with the way my lashes came out, I had to take time off work to have them touch the up which didn’t make a huge difference. I had lashes in my way of seeing and the girl who fixed it tried the best she cool to fix the original mistake and she couldn’t do much because like she said she is only there to add more not to fully fix them.Not to mention I asked for natural and that’s definitely not what I got. My lashes feel like PLASTIC!!!Basically I’m stuck with them and it was a total waste of $99 ($89 refill and $10 tip). I called twice to speak to a manager and never got a call back from one.
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March 2023 by Angie Newcomb
I absolutely love my eyelash place! every single one of the employees are so sweet and accommodating! Camryn and Nina are so amazing ya'll! I used to hate sitting and getting my lashes done for long periods of time but that all changed when i started going here. if you get Camryn you will definitely laugh and have a wonderful experience. ? I'll never go anywhere else.
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December 2022 by K Stearns
I highly recommend this salon! Have been going over year and never disappointed in master stylists!!
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October 2022 by Line Flem Høst
Very unpleasant experience. They messed up my booking, and went on blaming it on me. After the confusion, the stylist gave me a half fast lash tint with more tint around my eyes than on the lashes. She kept saying she could have done this during the rest of the treatment, and being very rude about having another client coming in, blaming the delay on me. Tint on the lashes stayed on for approximately 2 minutes, which will not give a lasting result. Would not reccomend this salon to anyone looking for a friendly or polite appointment.Service: Eyebrow beautification
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October 2022 by Mary Anne Beach
I saw Queen at this location on Friday and my lashes look amazing. I went to a party today and got many compliments. Will definitely be back to see her.Service: Eyelash extensions
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October 2022 by Melissa Martinez
My stylist is amazing. The place is immaculate and beautiful!! Everyone is Helpful definitely recommend this place!!!
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September 2022 by Ryan W.
Very unprofessional, with awful customer service, let me begin with saying for a $150 plus the $20 for the "master lash tech" it was not what I was expecting what... so.... Ever. My girlfriend eye almost got infected, if it wasn't for her to realize that it was hurting to close her eyes she woulda had a infected eye. HIGHLY DONT RECOMMEND!!
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September 2022 by Kaytlin s
My lashes look absolutely amazing! The lash tech, Queen Nguyen was super sweet & paid attention to every detail with my lashes so she could make sure they look AMAZING!!! 100% would recommend! definitely going to be going to her for all of my lash needs. i’ve referred her to all of my friends & family & im so excited to have her as my lash tech ❤️Service: Eyelash extensions
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September 2022 by Julia Meyer
I would not recommend going here to get your lashes done. I went to get my lashes done for the first time yesterday. I asked for a very natural looking classic set. My lash specialist in the room was very unprofessional and didn’t consult me very long. After the appointment she was shocked that I was a first time guest and then proceeded to go over a few steps with me. Right after getting my lashes done I figured I was not used to this new volume of lashes. I paid a little over $100 for the set and went home for the day. The next few hours went by and my lashes became very itchy and uncomfortable. Every time I would gently tap my lashes there was a shock of pain from my real lashes. This continued to get worse and worse. The next morning I immediately called to get a lash removal. I asked if I was able to get a refund do to the poor experience and the discomfort I was feeling. The front desk told me I was only able to get my lash removal complimentary. I arrive at my appointment and was then taken back into my lash studio. The lash tech I had to get my lashes removed barley said anything to me. Being my first time getting my lashes on/removed, I figured I would get more of an explanation. I sat there while I got my lashes removed while she applied the chemical. She told me not to open my eyes due to the chemical she was about the apply. This could cause the eyes to burn. After she peeled the tape off of my face she instantly said I needed to rinse my face off with water in the bathroom. I asked if I was allowed to open my eyes. She said yes. I then told her I could not see because of how much left over chemical was in my eye. She said “that’s why I told you to rinse your face off”. I made my way down the hallway barley able to see through my eyes. I repeatedly rinsed my eyes off. After I made my way back to the room, I asked if the service was done. She said yes. I told her that there was a lot of white crusty stuff all over my eyes still. She told me that was remaining chemical on my eyes and that it was “my job” to get it off. Upset and confused, I made my way to the front desk where I had to explain that the manager told me that my services were covered today. It was by far the worst experience I have ever had at a service industry. I lost a ton of natural lashes and my eyes are still hurting from the chemical. The customer service was god awful and they obviously don’t care about their customers well being. Why is it the customers job to take off eyelash chemical? I do not recommend going to this lash studio whatsoever.Service: Eyelash extensions
