-
February 2024 by mecixan
BE WARE. The people handling this branch are scammers. IF YOU WANT A BONUS for opening your account REQUEST THE BONUS CODE TO BE ADDED. Or they will pretend it doesn't exist, will then later call you when you submit a complaint and call you a liar. Specifically the guy ALFONZO GOMEZ
-
February 2024 by Steve watts
Thanks to everyone at this great branch, manager Rick, Aaron, floyd and Chantelle. Awesome service during the very difficult times losing our son. Yall went above and beyond, and my wife loved Chantelle’s nails.
-
January 2024 by Anais Teruel
This branch is my favorite one even though it's a bit farther out my way but it's worth it because the Chase on 96 in league city is the worst one. Every time I've gone in there they never help my immediate need but I come here and they help me out with mo hesitation. Thank you guys for being awesome!
-
January 2024 by Charles Townsend
I try and call my branch but noone answers the phone... EVER! So dissapointed in the Chase Survice these days. Pethetic really.End up with some foreign service answering for Chase with no authority to help as only a branch can. Chase is not the bank it once was.
-
January 2024 by April Carrillo
Definitely need more tellers. Lines take forever even if just one person in front of you. But very friendly staff.
-
January 2024 by Doug Lloyd
Website shows not too busy at 9:59am. We are 4th in line to open a new account, wait time at least 30 minutes is what we’ve been told.
-
January 2024 by Paul Swink
Definitely a minus star's. After realizing the drive thru was for longtime applications and changing lanes. I was given a Chase bank check that THEY WILL NOT HONOR UNLESS I WAS TO GIVE THEM $10.00 CASH CHECK FEE OR OPEN AN ACCOUNT, WHICH IS THE SAME THING. 2024 = ? I thought Wells Fargo was the only one that had Ridiculous fee charges and put holds on your money. Happy New Year! Yall come back Now ya hear? ?
-
January 2024 by adam spencer
No one picks up the phone! Horrible
-
January 2024 by Tanya Rush
Me and my personal banker from another bank have been calling over and over to verify a cashiers check, and they won’t even answer the phone. I am trying to set up an estate account which is frustrating enough on its own. PLEASE LEARN TO PICK UP THE PHONE!
-
November 2023 by MC
I would give them 0 but I can't. straight up Took my $1000 check then delete my account. Then told me that I can't my money back . Made so many excuses. It's been 3 months and they still giving me trouble. Don't recommend any Chase Bank.
-
November 2023 by Rosalba Velazquez
Very good
-
October 2023 by David Horton
Always a long line and not enough tellers, they always have an excuse (the systems has been slow all day) lol same excuse every day
-
September 2023 by Deborah Avalos
Getting 1 star because there’s no ? Dealing with deceased uncles estate I’m already sad. I dealt with 2 other banks who were wonderful & helpful closing the accounts then there’s CHASE 1751 West FM 646 Road League City Texas 77573 !!!!!! The worst of the worst in my opinion customer service especially from Floyd Haddock associate banker. All he could say was that he had 21 years of experience, in what doing little or nothing to help make banking process go smoothly. Never once offer any solutions to our problem just he knew his job… In my opinion what a waste of breathable air space. BEWARE horrible customer service from tellers to space wasters……… ?????
-
September 2023 by Google user
Getting 1 star because there’s no ? Dealing with deceased uncles estate I’m already sad. I dealt with 2 other banks who were wonderful \\u0026 helpful closing the accounts then there’s CHASE 1751 West FM 646 Road League City Texas 77573 !!!!!! The worst of the worst in my opinion customer service especially from Floyd Haddock associate banker. All he could say was that he had 21 years of experience, in what doing little or nothing to help make banking process go smoothly. Never once offer any solutions to our problem just he knew his job… In my opinion what a waste of breathable air space. BEWARE horrible customer service from tellers to space wasters……… ?????
-
July 2023 by Ron Smith
Don't understand all the negative reviews we had an excellent experience Cassandra was very friendly, knowledgeable, patient and helpful would highly recommend this branch