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March 2023 by G. E.
There is a very dishonest drunk that works here named Tomas Hinohosa, Jr. that drove a customers black or dark colored 2009 to 2014 Ford F150 Crewcab on the evening of January 23, 2023, and wrecked into the back of my niece's car with 3 other passengers and a 5 month old baby. He fully denied that it was even him which I video recorded and I was about to show him the video from that night taken by one of the passengers, but since he lied about ever being involved, I believe a formal video needs to be created. I even went to his home to see if he would change his story and he doubled down on the lie, which was also recorded. The shop looks like a pretty decent setup but unfortunately has a bad apple in the mix. This is the truck he was driving. Video compilation coming soon.
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September 2022 by Scott Kelleher
The car looks and sounds fantastic since they repaired the damage.
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March 2021 by Nicole L
Excellent service- Honest and through. Originally thought we’d have to wait a couple weeks for a part (which they were up front about) but they went above and beyond to hunt down the part for us and got us out in a week. More than fair pricing with knowledgeable staff that was able to return our car to like new condition. They even found and fixed a squealing noise that had been on going and we couldn’t figure out where it was coming from- like I said very through.Highly recommend!
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February 2021 by Cheryl Lynne Beene
Quality workExcellent customer serviceGood people
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December 2019 by John Walls
It's ok
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July 2019 by Sherre Skeen
I sincerely wanted my truck repaired, after this shop was highly recommended. Sadly, they did not follow through with thier promise even when I contact them to say I wanted the repair. It seemed that they were not interested in my self pay instead of insurance payment. Being my occupation is in the insurance business, I will not return or refer anyone. Btw, I did not tell them my occupation.
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June 2019 by marcus kramer
They did an awesome job fixing my jeep.
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January 2019 by JP Byers
The service that you get from this place is nothing short of amazing.
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September 2018 by Stacy Martin
I understand that everyone's experience is different due to circumstances that are unique to the situation. In my case, I have received phenomenal customer service from Amber, JR and Charlie. I work as a Manager so I hold EVERY business accountable on the quality of their customer service. Amber was so helpful and nice to be even when I displayed an attitude because I was EXTRA stressed and snappy. I have a lifted Jeep with accessories so my repair was not an easy one but Amber made sure that all T's where crossed and I's where dotted. I went back due to a popping noise that I could hear and they fixed it on the spot. I was rolling down the road within 15 minutes. I have used Clear Lake Body Shop before and it has been pleasant every time. I wanted to take time to document my appreciation and recognize them for their hard work. This body shop went above and beyond.
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September 2018 by David French
I had a very good experience with this business. Everyone I dealt with was super friendly and very professional. My car was finished on time, and the repair was flawless. I highly recommend Clear Lake Body Shop.
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September 2018 by Keyerria Hill
Even with receipts and final bill in hand CLEAR LAKE BODY SHOP treated me like a bum on the street begging for money when I came to them for help. When I recieved my car back from them it had a loud rattling noise. A missing spare tire and missing wheel locks. The very next day I returned to the shop the mechanic told me it was a loose screw on the heat shield and if it was to happen again bring it back. Those were his exact words. No specified time or anything. When I returned to them recently I explained 3 times what happened. No one took 5 minutes out just listen to me and check out the heat shield. Instead I was told me it had been over a year and to take it somewhere else and have them tell me what was wrong with it then bring it back. I dont know anyone who works on cars so being a woman I took it to the dealership. Well to even be seen by the dealership it was a $135 diagnostic charge. I had no other choice. Guess what was wrong with the car? The heat shield had a "loose screw" which was too small. So there you have it. $135 for a screw. It really hurt my feelings was hurt. Instead of helping me they interrogated me like I was lying.... When I tried to give them a call it wouldn't go through. So I decided to call from another number and boom it rings. They blocked my number.😔Who treats their paying customers in such manner? LADIES DO NOT GO THERE ALONE THEY WILL TAKE FULL ADVANTAGE OF YOU.
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September 2018 by JEREMY WILSON
Great experience. Lifetime warranty on workmanship!
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June 2018 by Vanessa Lucio
I loved the fact that they didn't do any unnecessary work like a big name body shop wanted to do. They did an amazing job repairing my fender and blending the paint! Hope I never need them again but if I do, I know where I'm bringing my baby!
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June 2018 by Amy Hill
I’m a returning customer, and we will continue to come here. Customer service is great, and so is their work! Thanks again!!!
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November 2017 by Julie J.
Very friendly customer service, family feel, and quick service! Plus, the work was cheapest here. Getting a quote was quick and easy; and surprisingly great pricing. There's the option to have a loaner car but you can get a quicker appointment if you don't need one. During the quote I was told about different options to make the pricing flexible and the value of doing different repairs. That was great since I know nothing about cars! The ladies behind the desk are so friendly, remember you and work with your schedule for the easiest drop off. The lot is kind of small for parking but there is a bunch of parking along the side of the building on the street. All work done here (if you own the car) has a lifetime warrantee, should you have issues down the road with the paint job or anything.
