-
November 2023 by Dana Allemand
I want to leave a great review for Zach. Every time I come in he takes very good care of me. Very respectful and is very confident with what he does. He greets me like he's known me forever and communicates to me about my vehicle updating me and very pleasant. He's always making sure my vehicle is being taken care of properly and he makes sure things are done at the proper time and works hard.Ty Zach
-
November 2023 by kimberly stuber
Went in for an oil change and a state inspection. Found I needed to replace my brakes. I was alerted that if this work wasn't done I wouldn't pass my state inspection, and so I did it. I was told about the brakes before the inspection was started so as to prevent a failed test, I very much appreciate that. Service was great. Shuttle took me home while I waited for the work to be done and they picked me up after. Everyone was very nice. One small thing though, I had an appointment at 730am, and arrived on time. Didn't get the video point inspection until 9:02. I'm not fluent in car repair or inspections but I just thought that if I made an appointment for 730, the work would have gotten underway sooner. Other than that everyone was very nice and professional, Derrick was very good at communicating and took excellent care of myself and my vehicle.
-
November 2023 by jose bosques
This was the best experience I have ever had at a dealership service center. Mike was the best. His communication skills, knowledge and professionalism, make him a great asset to your business. I will always take my car to this service center because of him. I really appreciate everything he did and the way he treated my family and I. Keep up the great work.
-
October 2023 by Sha Geroquia
Want a stress-free car buying experience? Come see at Nissan Clearlake, their friendly staff is there to guide you every step of the way. I ? my 2023 Nissan Kicks SR ? #CustomerFirst
-
October 2023 by Erixo Alexandros
I had an exceptional experience at this dealership. Gabby went above and beyond to assist me, showcasing remarkable customer service skills. Kevin, the manager, was incredibly comprehensive and patient. The overall treatment I received was nothing short of outstanding, justifying the high ratings this place receives. I genuinely appreciate the time and effort they invested in me. I wholeheartedly recommend this dealership as the go-to place to purchase your next car.Erick
-
October 2023 by Mack Lee
My service representative Chris was everything. In other words, she was wonderful.When I got there at 10:50 a.m., she explained the lunch break. Asked me if I could come back for 1p.m. I did a little shopping and arrived back at 12:45 she was waiting for me. Got my vehicle in and out. Covered everything that was in order and the 3 things I needed to consider.Happy CustomerMack
-
October 2023 by Nikki D.
ant to be scammed and lied to?Buy here to lose $5000 plus! Salesman stated: EVERY CAR LISTED ON THE WEBSITE, ADD $5000 TO THE PRICE AND THAT IS WHAT YOU WILL PAY. FILTER TO LOWEST REVIEWS AND SEE THEY DO THIS TO MOST PEOPLE! (And it's not including title, registration, ect and it's not a special package as the car I purchased was used and has no warranty, it's just added on for the sake of being added on) READ THE LOWEST REVIEWS AND YOU WILL SEE THEY DO THIS TO EVERYONE. I told them I didn't want whatever extra was tacked on and they stated I can't opt out of it, and it just is what it is. Using this dealership is the worst mistake I've made in about a decade due to the scamming.They said any dealership I went to would add on this random $5000 charge, so I felt I couldn't walk away and just have to pay it elsewhere. So I was forced to pay $5000 more than what was listed for my car. And now I see that other people had the same issues. They ran my credit multiple times, all hard hits. Two days after buying the car, the battery died. So I had to buy a new battery, it was all corroded down the side. Took it to a mechanic and the tires needed replaced as well. They say they check these things and said they were good, but they weren't. So I ended up spending thousands more and then hundreds more.The salesman had no idea the car has android auto, I asked and he said no. I pulled it up after I left, so they are clueless here. They sold my information to what feels like hundreds of car insurance companies because everyday I get warranty and insurance letters in the mail when I never received one before. Beware and stay away. If they try to say you HAVE to get a warranty, walk away. They are lying. This is why used car salesmen get a bad name. They did everything low down they could do.
-
September 2023 by jaime richardson
After all my bad experiences at other Nissan dealerships I said this one would be the last one that I would try. From the time I asked the first question everyone was so polite, helpful, and just plain friendly! This was the best experience I’ve ever had, and know that I left there with friends. If you decide to come to Clear Lake Nissan ask for Jose’ Arredondo (salesman) and Miguel Gonzales (finance manager) they are great!!!!
-
September 2023 by peter kovacevich
Our Sales Consultant, Gabby Bruno Jr was outstanding. He is EXTREMELY KNOWLEDGEABLE, helpful and very informative and Friendly. He made our car buying experience the best, helping us each step of the way. and when all was done, he spent a long time with my Mother-inlaw and wife, explaining ALL the features of the car. He sync all phones explaining and being patient. Gabby Bruno Jr is the best and I'll come back and continue buying from him on the future
-
September 2023 by Sandra Silva
Gabby Jr was the person who helped us buying our car. It was a rainy day and Jr. saw us in the parking lot and was ready at the door with an umbrella. Right there we decided that we would purchase a car with Clear Lake Nissan.It was fast and smooth and everyone was helpful and nice to us. It was a very good experience and I really recommend Clear Lake Nissan .
-
August 2023 by Rosie Agirre
Our salesman Leo was great. He was very informative. He also helped us when the porters forgot to detail my car. He filled it up with gas and allowed us to come back and get our new car detailed. He was very helpful and made the experience of buying a new car easy.
-
August 2023 by Richard Gerhardt
Found the vehicle I've been looking for, nice low mileage small truck with a V6. Noah in Sales had it at my house within 3 hours of the time I walked in. Very pleased with the entire buying experience.
-
August 2023 by Txtattoo 101
My first oil change on my new Nissan was a great experience. In-N-Out in 30 minutes, I was treated like a VIP, delicious espresso and snacks were provided while I watch TV and Kristie the service provider couldn’t have been more delightful.
-
July 2023 by Jennifer Nelson
I went in here to buy a Nissan Rogue but I wasn't quite creditworthy yet. My old Nissan Altima which was 16 and 1/2 years old was at that point where it needed a lot of work and I didn't see the point and putting a lot of money into it plus I was kind of scared to drive it. So I was a little worried about what I was going to do but my salesman went bit back to the finance people and they got me a Sentra. I was a slight bit upset at first because it was "less than" The Rogue I wanted and the Altima 2.5 SL I had for so long. But I was treated very well and respectfully and I had a great salesman. My car was fresh off the truck so I couldn't pick it up to the next night. He helped me unload my old car which was full of stuff and there was stuff I didn't want anymore and he said just leave what you don't want and they throw it away which was a blessing for me. I will definitely buy my next car from Clear Lake Nissan. Everyone was super nice and I got a great car.
-
July 2023 by melissa Velasco-Price
Just bought a used 2019 Ford Fusion from this dealership. Noah F was wonderful to work with he is such a people person and makes you feel welcome. If you want to purchase a car reach out to Noah F and he will definitely help and make the process smooth. I am not impressed with dealerships, but a salesperson like Noah makes the experience more enjoyable.