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November 2024 by Ashlee Trochesset
Any time I need an ER visit I head straight to Elite, everyone is always super nice there. Today I was seen for a knee injury and Jamie at registration was a doll, my nurses Craig and Martin were awesome as always, in radiology for my ct scan Tara was such a sweetheart, lab Christina and the amazing Dr Fisher, I 100% recommend him any day of the week, I have to say that Dr Fisher has got to be the best Dr that I have seen in all of my 41 years. He is an absolute gem of a Dr and I wish he could be my PCP. I have never had a Dr so personable ever, he sat with me and even called his ortho friend to try and get me an appt. He explained everything in great detail and was just an overall amazing person!
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November 2024 by Tim Cowart
This Elite Care is top notch. Started out with Jamie my Register as I walked in. She was amazing and has an awesome sense of humor. Then onto my nurses, Craig and Martin, they were great. Dr. Serrano was extremely great and explained my results perfectly. Ending my visit back with Jamie at the register. Simply an amazing experience. I will always come back and recommend this Elite Care to everyone. Thank you
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November 2024 by Amber Phillips
Very friendly staff. Jamie was very sweet and helpful. The nurses Craig and Martin answered all of my questions and so did Dr. Jhingree. Been here several times before and have never had a bad experience
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November 2024 by Teresa Craft
Elitecare Emergency Hospital is the best! I came here today with heart/blood pressure issues and the staff quickly took me in, assessed the situation and put my mind at ease. Within moments they ran bloodwork & an EKG. Dr. Fisher took the time to have a real conversation, assuring me I was doing what I needed to do to. Thank you to Jamie for making the check-in quick and seamless and the check-out just as fast. Thanks to Craig & Megan for the awesome care they gave me. They knew I was stressed and helped me to relax and not freak out! Lastly, thanks to the behind-the-scenes awesomeness of Dalia, Nina, Vicki & Javier! This facility is the best and the staff is awesome! ?
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November 2024 by Sarah Nichole
It took me 5 months to post. First time mom here. This happened on 5/23/2024. My daughter had an episode at 5 days old where she stopped breathing for 45 seconds to a minute, we rushed her to the nearest “emergency room”. We walked into an empty waiting room and I informed front desk of exactly what happened, they took us back approximately 5 minutes later preformed vitals on my baby and handed us an iPad to complete several documents. 45 minutes to an hour later the doctor came in and said this is an inappropriate place to bring her. He said word for word “she needs a spinal tap”. Thinking back on this encounter makes me livid. What was actually inappropriate is his bedside manner, the amount of time it took for him to come into the room knowing the reason for our visit, the title on this building and blindly ordering a procedure such as a SPINAL TAP mind you without laying a hand on my baby. I really wish this was handled in a better manner considering this was an issue of breathing in a newborn! Sharing for other mamas
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November 2024 by Diane Sauceda
I went to elite because I've been in excruciating pain in my right knee. I wanted to see if anything was broken. Well the nurse came in and said we are going to start an iv and give you fluids so we need to put an iv in and draw blood. I said why? I'm a dialysis pt. I can't have a bag of fluids. I'm just here for my knee. She said that's what Dr. Jhingree wants to do. So I had to refuse it. So a lady came in and took me to to do the xrays. She said once the radiologist reads them they will let you know something. She made it sound it should be quick. Nope. Over and hour. I had to hollered at one of the nurses to ask what am I waiting for? She said the dr wants an ultrasound and we are waiting for the tech to do ultrasound. I said you. I told her no. I just need the xrays. So she went and told Dr. Jhingree. He comes in with an attitude. He says do you want to spend the rest of your life in a wheelchair? I said you don't know me. I have joint disease in the other foot. I have to wear a special boot to get around and if I don't have it on I'm in a wheelchair. I should have walked out right then. Then he says we need to do a ultrasound to make sure there is no blood clots. I said no just xrays. He said if you have a blood clot it could kill. Mind you my sister was with me the entire time. She said well how long will that take? He said it shouldn't take that long. She said that's what they said about the xrays and it's been over an hour and a half and we haven't the results for that. Not quick at all. We were there over 3 hours. The staff wasn't pleasant at all with me. I won't ever go back to elite. Sorry for the long post. I just wanted to tell my experience. To make others aware.
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October 2024 by Heather Simmons
The staff was so polite and helpful
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October 2024 by Larry LaBove
I went to Elite Care ER on 10/22/2024 with SEVERE lower back pain radiating into a very sensitive area. Jamie was prompt in greeting me and completing the registration. Martin and the other nurses were were very efficient and drew the blood needed for labs tenderly. Dr. Gukhool was attentive and tended to my pain relief quickly. Shan in radiology was super sweet and was thorough in explaining the CT process.
All in all it was a 5 out 5 rating. I would recommend Elite Care ER to anyone needing immediate care.
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October 2024 by Tyrice Thomas Leonard
This could not have been a better experience considering the circumstances. The name says it all! The moment I walked in, it was different. From the greeting, to the atmosphere and decor, to the care I received…TOP NOTCH! ALL of the staff were personable and I was even showered with a little humor. Would definitely go back!
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October 2024 by Jasiah
Jamie was great
Megan and Martin was great
Rozz was great
Shan was great
Dr.jhingree was great
Thank you all for the great support and hospitality
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October 2024 by Beth Farrell
Thank you to Dr. Gukhool, Jamie, Craig & Martin at Elite Care EH. They were very thorough and provided excellent care. I was in and out.
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October 2024 by Kay
Very pleased with this Elite Care! Jamie was great with us, making my son feel comfortable. The nurses, Craig & Martin are great with kids! They made my son smile through out the whole thing. Even after a shot, they ensured he was okay and cheered him on. Tiera took X-rays for my son and she as well made him super comfortable. You can tell the facility is very welcoming in all the departments you go through. Lastly, Dr. Antill was great as well. Went over the results with us and he was thorough with his assessment. Awesome place, great people, professional, PHENOMENAL with kids and it’s a very clean facility.
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October 2024 by Christina Qualls
I came in for a checkup for a recent car accident. Everyone was very understanding and kind from Jamie at registery to the rest of the team that saw me. Clarissa and Megan were the nurses that took care of me and Tara was radiology. I explained to Tara I was scared to do the cat scan once I saw the machine. She reassured me she would stay with me and had another nurse come and help her. Very grateful for her and the entire team including Dr. Fisher. He was very polite and genuine. I would definitely recommend coming here if you have an emergency!
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October 2024 by Brandy Sears
Elitecare! Is the best, always clean, always professional, and always kind! I have been here several times over the years, Jamie at the front desk/ register as always greeted us with a smile even when we weren't smiling back. She is always patient with my Autistic son and helps every step of the way. This vist Martin helped with my son and made him feel so calm even when in pain. Thank you Elitecare this is a great facility!
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October 2024 by Emily B
Great experience at this facility. Jamie was very kind and got me registered right away. Martin called me back before I even finished the paperwork and was super personable. Tara explained the X-ray process thoroughly and even brought me a water afterwards when she noticed my coughing. Shan was just awesome and Dr. Jbingree was so attentive and professional. I was really at ease during this visit and happy with everything they did for me. I was feeling better by the time I left.
