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February 2024 by Joe Ferrer - Houston Real Estate
Great, Quick Service.
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February 2024 by Cody Carroll
I love coming to this location every is always friendly ! And all our vehicles are fixed right.
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February 2024 by paul balaban
They were very professional and the job was completed quickly.
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February 2024 by JMW
Wanted to charge me $180 to do diagnostics, when it wasn’t needed. 2nd time they tried to do this. Won’t go back again
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January 2024 by Pam Gtz
Went on 1/26/24 to get an alignment because I had a road trip planned for the next day and I noticed that my truck was slightly drifting to the right, when I picked it up, it was drifting even more and I went back to get it fixed and they did nothing, they said I have to go to a body shop. How it is possible that they touched it and the problem get worst? I drove with my children for 4 hours fighting against the drift. And now my truck change to the right line by itself at 30 m/h Never going back.
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January 2024 by Don Sommer
They treated me like I was a regular customer even though it was my very first visit. I was moving from another state and needed an inspection before I could register my pickup in TX. They not only explained everything, they even gave me a map to the office I needed to go next to get my plates! Restroom was also spotless. I loved the customer service and definitely will be going back there again!
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January 2024 by Lety Maddix
They did a great job, it's just pricey.
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January 2024 by Brody Fox
They were outstanding! Great customer service and so easy to talk to thanks for everything guys! I would drive an extra 30 minutes to go to this location any day!
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January 2024 by Cathy Minder
Frank was able to fit my husband's truck in on the same day thatI called to schedule. He was able to complete the repair the same day. I will use this store from now on. Thank you!
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January 2024 by Scott A.
Good customer service and they completed the work quickly and professionally. Good value.
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January 2024 by Courtney White
Frank at the Egret Bay location was great to work with. A minor issue with my vehicle became a much larger one within a short period of time in which needed service ASAP. I called this location on a Friday evening in which he told me to bring my car over. Although it was the end of a Friday, they were able to analyze my car, give me quotes, answer my questions and finish the job in the morning. When your vehicle is messed up, you want honesty, a "reasonable" estimate and a job well done. All of these requirements were met in which I was able to pick my car up the next morning. In a situation as this, I figured the cost would be double of what it was and the time frame to be much longer.I would highly recommend Frank and his team. I appreciate the transparency and efficient business! 10/10
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January 2024 by Sophia Lecompte
Do not use the Dickinson location. Go to the League City location. They are more professional
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January 2024 by ALATEXFED
Great job on my tires
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January 2024 by Daniel Deacon
Yeah this place is pretty meh for sure. Went in for an oil change, got hit with a "well you need this kind of oil, its actually twice as much". Then i paid to have an ac test and they didnt do it. Said they had a similar vehicle in and replaced every component on the ac n this other car and still didnt work so testing mine wouldnt be worth it. Went to local shop down the road, Littles, they told me it was the compressor. Took it home, replaced it and voila! It works.
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December 2023 by LISA JONES
I recently had the pleasure of experiencing top-notch service at the Firestone Auto Care @ Egret Bay Blvd League City, TX, and I couldn't be more impressed. From the moment I towed my car in, the staff exuded professionalism and a genuine commitment to customer satisfaction.The expertise of the mechanics at Firestone League City is truly commendable. They accurately diagnosed the issues with my vehicle and explained the necessary repairs in a clear and understandable manner. The transparency and honesty in their communication instilled confidence in their work, setting them apart from other auto repair shops.What stood out to me the most was the efficiency of the service. Despite a busy schedule and me moving my car to another repair shop then back to them, they managed to complete the repairs promptly without compromising on quality or costing me more out of pocket then quoted. They actually lost money to save me money.The customer service at Firestone League City is exceptional. The staff went above and beyond to make sure I was informed throughout the entire process when I called to check on my car. They even provided a detailed breakdown of the costs before proceeding with the repairs, ensuring there were no surprises on the final bill.The clean and organized facility reflects their commitment to maintaining a high standard of service. It's evident that Firestone League City values not only the performance of your vehicle but also the overall customer experience.In conclusion, Firestone League City, TX, has earned my trust and loyalty through their outstanding service. If you're looking for an auto repair shop that combines expertise, efficiency, and exceptional customer service, look no further than Firestone on Egret Bay Blvd League City. They've certainly set the bar high for automotive care in the area.
