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February 2024 by Hi ..
My husband and I had were trying to ask one of the guys in a group a question only one of them answered because they were too busy talking and laughing. We asked a simple question and he responded loudly with a "HUH" with a weird bothered face. Overall they just acted so careless and immature. At the end they were laughing at us due to our accent and question basically acting like high schoolers! Respect goes a long why it doesn't hurt anyone.
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February 2024 by Debra L.
So very disappointed with HEB today. I received a call less than 2 hours before my cake was to be picked up saying they didn't have red velvet and could they substitute. Mind you they knew they ddn't have any the day prior when shipment came in. I asked if they could call around and see if other HEBs had the cake. He said they couldn't because they don't do orders less than 24 hours. I asked even in special circumstances that were the fault of them not me. He said no. So now no time to get another cake. Big fail HEB! Mind you, the same HEB that I got accused of stealing and the young girl made a big ordeal in front of customers and I showed her that I had 2 transactions and 2 receipts. She was literally standing next to me at the self check out lane and was literally looking at me paying and bagging.
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February 2024 by Darci Burroughs
Who doesn't love HEB?
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February 2024 by Ashley W.
I spend a considerable amount of time + money here over the last 2 years since moving to the area. So to start I'd like to preface 99% of the time they always have what we need + prices are decent. The reason for my review today though is something that has gone on for way to long that I'm finally fed up with enough to say something. The employees here are hit + miss with genuine customer service. I am pregnant currently + I can't tell you how many time I've almost been ran over with that cart thing they use to order pick ups; let alone just walking down the isles + dang near never allowing the customer to walk first. Now I get y'all are working + got a lot on your plate but the customers that are coming into your store still deserve respect + a smile every now + then. H‑E‑B does a lot of things right, a lot!!!!! But when it comes to their employees on the floor they need a hardcore customer service retraining done. I will add that the cashiers are a toss up, becos most of them are super friendly + a blessing to get us check out quickly so this review is mainly geared toward the ones working the floor. I would love to see this corrected as we spend so much here + more often than not do we leave with a bad sense of why didn't we go to Kroger instead of dealing with the people that work here.
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February 2024 by RAQUEL RAMIREZ
I love this Grocery Store, I like that it has a lot of variety in healthy and organic foods and the employees are friendly. But on 02/05/2024 I bought a tray of sliced chicken breast and other products. After cooking the chicken, we started eating the chicken, when we made cuts in each piece, a slimy liquid came out, we threw the chicken in the trash. That they are injecting the chicken with phthalates? to make each tray heavier?
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February 2024 by Robin Adams
Very nice store.
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February 2024 by Brittany Rose
First time coming here and the one is Webster is so much better. This one isn’t that clean even the carts are full of rust.
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January 2024 by Melissa Buchanan
My first time shopping here, and lessons were learned. Over crowded on Saturdays. Lots of items were not stocked, so wasn't able to get quite everything. I did love the produce and seafood sections. I will be back, just not on a weekend. The kids bagging need to know not to bag heavy items with soft produce. Nobody likes bruised fruit.
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January 2024 by Tammy Tepera
Love that there is a James Avery in here!!
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January 2024 by Maria Morales
Love it
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January 2024 by Keith Jardine
I like HEB
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January 2024 by Brad Martin
If smashing your bread and eggs ever become an Olympic sport, HEB baggers are shoe ins for the gold.
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January 2024 by Jeff Mann
Good steaks and seafood + homemade pizza, the best prime-rib
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January 2024 by Mary Dynes
Love this store
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January 2024 by eric reinaga
Always love going to this place for food .always have what I want