-
January 2024 by Karen P
Very neat and clean and sales people that were very willing to assist us.
-
September 2023 by Richelle J.
Daniella from the beauty department was what true customer service is all about. She was patient, kind and very informative! Then to add to my experience she helped me find my keys. I would give her 10 stars if possible :)
-
September 2023 by Amy Grissom
The wifi is horrible. I lost $14 worth of coupons for clothes because I couldn't get the coupon up on my phone. Usually Penny's is great, not so much today!
-
September 2023 by Amy Leader
Who doesn't love a great sale? I bought several blouses and pants for a fabulous price and got 25% off on top!!!?
-
September 2023 by April Burrows
The selection was great the check out was a little slow but very friendly.
-
August 2023 by Arianna S.
terrible service!!! dont waste your time coming here. the two white ladies in the jewelry section refused to help my husband and i and instead assisted others. i'm absolutely disgusted to say the least. however, maria was amazing and offered help as she saw how we were being treated by her fellow coworkers. dont come here for jewelry
-
July 2023 by Ken Cook
TOO LOUD 'background music' you can't escape anywhere in the store, most of it monotonous 2 or 3-note pop songs, VERY IRRITATING!!We made our purchases, thanks for the 50% off Levi's, but got OUT as quickly as we could!! Not willing to shop more...Appreciate the clean store, the very few helpful staff, but the noise in this store is oppressive!!
-
June 2023 by Ari Alvarez
I went to the store to make a return and was told customer service was closed, and that they could attend me at the front cashier. I was perfectly fine with that because I wasn’t too aware of there hours. When I went up to the cashier I got called up by a young lady. Everything would’ve gone smoothly if I wasn’t being attended by a teenager who was high and unconscious of what she was doing. When she called me up I was unclear of what she was doing as she kept tapping at the screen of the computer and not realizing I was waiting for her to attend me. I asked to do a return and she was unaware of how to do one without a receipt which was understandable to a certain ex. She called over her coworker she instructed her how to do so and she seem disconnected in the whole process. After that she went on with my purchase scanned two items out of the four I was trying to return. She completely tossed over the other two one which had a tag that had fallen which she says and said we don’t need this. I trusted her thinking she knew what she was doing until she only returned a total of $8 back. My return from the purchase was supposed to be around $54. How do you confuse or disregard that mistake? I believe if you’re going to have someone working a front desk they should be conscious of what is happening even if they’re barely learning. Why put an individual who is high and smells like dope to attend people. For all you know the person can be doing all sorts of transactions to make the store look bad.
-
June 2023 by R C Ellis.
Went in to pay off credit card, it was quick and easy, in and out!
-
June 2023 by Bubbles and I
Rude!!! I tried to buy a ring that was on sale for 10.60 but no the lady was lazy and didn’t want to see if it was geez and this was the same worker who yelled at me because I tried to give my sister 2 pants but she yelled at me I don’t know her name but rude!!!
-
May 2023 by Casey Gregg-Guyton
I love this place. Good quality clothes great sales. Shop here keep them open
-
May 2023 by Rayneshia James
If Luke is your photographer go the opposite direction. Shoot was not 15 min and he did not suggest a background. My headshots look horrid…
-
May 2023 by Linda Cordova
Very kind and caring cashiers .. when I went to that jc Penneys I wasn't feeling well.. the cashier took extra time to ask about me .. and there is a great selection of clothes..
-
May 2023 by Kevin Arndt
They have a nice selection of clothes but not quite enough staff to run the store for fitting rooms and registers. Few other nice services inside such as photography, optical and maybe even hair care
-
May 2023 by Electra James Inspirational Talks
It was awesome. Cashier served me with a huge magnitude of kindness.
