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February 2024 by Peterman P.
i love kroger kroger is best store heb does not compare will always shop at kroger for life
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February 2024 by Joel Fulcher
Friendly staff and good prices
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January 2024 by M. Garza
Love Krogers! Especially their meats!
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January 2024 by Ahmed Elseidi
Just wanted to say that the customer service I received today was well beyond my expectations! I spoke with MICHEAL IN GROCERY Department who always helps me when I need to find something, very patient and good employee,Seriously awesome service MICHEAL!!
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January 2024 by Codie Barlow
This place sucks. DO NOT use them for curbside. This has been the most horrible customer service experience EVER. I placed a curbside order & paid extra for it to be QUICK bc I have toddlers. Now I'm standing inside the back door now going on 40 minutes bc they don't know what they are doing. I will be using HEB from now on!!!!!Update: One year later, because of a coupon that came in the mail, I gave Kroger one more try. Place a $390.00 DELIVERY order. Was supposed to be delivered yesterday between 4 & 5pm. At 9:04pm I got a text from the girl (Breanna) delivering my order. It was a picture of my house from the road with no groceries in the picture & it said "your groceries have been delivered". Walked outside. No groceries. Called & texted her, no answer. Called the store & they said no one could help until the morning. Now it's the next day & 1:12pm. Still no groceries & no refund because they can't figure out what is going on. ONE YEAR of curbside, delivery & in store shopping at HEB with no problems at all. I will gladly go to HEB & PAY MORE to not have to deal with this mess. Do better kroger!!!
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December 2023 by A. Mark Hawkins
I have been revisiting this Kroger when Im in the area for shopping and getting gas since 2007. Today is November 26, 2023. First, to clear any misnomer, this is a larger version of Kroger but not a Kroger marketplace type of store like the one on West League City Parkway. They all usually have a decent deli and bakery department like this one. This is a large one here so you can find quite the variety of delicatessen and baked sweets. Like cakes, doughnuts, and pies.
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December 2023 by Donnica Pierre
2 stars because there were no HUMAN checkers just self checking! If I self check I want my employee discounts!!!!!!
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November 2023 by Mickey L.
Stephanie the so called manager was horrible. Instead of asking how she could rectify the situation she was more accusing. Over a missing ice cream
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July 2023 by Jason Plowman
All self checkout now. Most shopping baskets are broken, they no longer have the brown hand held baskets, they charge for cash back. I could keep going but you get the picture. Ok to use like a conviene store if you just need milk or bread. I’ll stick with H‑E‑B across the street.
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July 2023 by Emily Johnson
Jasmin is absolutely rude, this whole pharmacy is terrible, I have never had good customer service here. There is no communication either.
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May 2023 by Donna Douglas
I was a little upset because I ordered my groceries and went to get them and they said they did not have the boneless pork chops. I asked if they were substituted since I didn't get a text or anything and she said no, so I had to go back into the store for pork chops. ?
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March 2023 by Kathleen S.
Just went to Kroger at Bay Area Blvd and 528. Give me Walmart! I'm handicapped and NO carts available...seldom are. Regular ones jammed together so tight i almost couldn't get one loose. Tried to scan a code to use a digital coupon...you need an IT degree for this. Finally, had the sour puss deli lady correct me for calling the chicken strips "chicken fingers". Guess she doesn't know attitude is everything. Such an unpleasant visit all around. SHAME SHAME SHAME.
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February 2023 by Tee
Each week when the sales change, this particular location only changes out about 2/3 of their signage for the new sale. This causes people to go to the register thinking that they're getting a certain price and they end up paying much much more. I've mentioned this too at least three of the employees and they don't seem to really care that they have the wrong prices throughout the store which basically constitutes false advertising. This is something that happens at least once a week and I'm beginning to get very frustrated over it
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November 2022 by Jamison M.
Ill help save your time money and energy your better off going to H.E.B across the street, at least they know how to run a business and care about the customer shopping experience. Wish i could leave a half star review ^^^^
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November 2022 by Red Raider South
Here we go again. Cannot get signed b/c they are having trouble. Another kroger snafu.
