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January 2024 by Danielle H.
The receptionists are nasty rudeee but the salespeople are very helpful i got my 2023 toyota corolla cross from here and they got me a good deal. but like get new receptionists
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November 2023 by M. C.
I bought a brand new 2017 Toyota 4runner TRD Off-Road. Mid 2018 I noticed there are 3 cloudy spots on my 4runner roof and 2 on top of the hood, each is about 4"x7". I went Mac Haik Toyota Collison Center to see if they can fix it. I talked to a guy name Eddy or Andy, he introduced himself as shop manager. He told me just wait for few months and see if those spots will get worse and we will see from there. Of course Covid happened and when I contacted Mac Haik again I was told if I decided let them repaint my vehicle roof and hood, it'll take around 4 to 6 weeks or some time longer and they will not provided loaner cars. This year (2023) paint damage got even worse. It flakes and looks like snake shedding. Now Mac Haik service department and Collison center refused to accept the responsibility because that individual is no longer employed at Mac Haik.
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September 2023 by Alondra M.
Don't buy a vehicle from here! Today is September 30th, 2023. My name is Alondra Maldonado, I bought a 2020 Jeep compass from Larry T. and Manny in used at the Mac haik toyota dealership in league city . I bought the 2020 Jeep in July and the very next day it broke down on me with transmission problems . They took the Jeep back the very next day and said they would repair it and have been repairing it ever since. it's been 4 months now and I have still not received my vehicle back. I've been in 4 different loaners and they seem to not care about fixing my Jeep. The Salesman and used car manager even said they would take The Jeep back and let me purchase a different vehicle but then 3 days later changed their mind and said their just gonna fix the Jeep. They are taking advantage of me by selling me a bad vehicle and it's been 4 months! run! don't buy a vehicle from here! I'll keep this updated when I get my Jeep back if I ever get it back! And yes they have kept me in their 2023 vehicle loaners these past 4 months and I have put over 10k miles on all of them combined! If anyone can help me take legal action please help!
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September 2023 by Rana Ghulam R.
worst experience with them ever. Stay away if you want to save your time and money.Unprofessional and waste of time.
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August 2023 by Tracy H.
Car saLesman here are snakes. Gave me an incredibly high interest rate when I was in a time of need desperately for a car even though I had/have good credit.
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July 2023 by Holly W.
I am looking for car and responded to one of there internet adds. I called again on Friday and they said the car was still available, but was being looked over by mechanic but to come on down. I said I am driving from tomball and it is a 2 hr drive. They said come on it will be done by then. so I drove 2 hours there only to go look at the car and THEN they told me it needed a new tranny and they would not be selling car. The worst bait and switch, on top of It, am out 4 hours and a tank of gas. SLEEZE BALLS!
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May 2023 by Marti G.
Sold me a lemon. The salesman larry knew something was wrong with my car and sold it to me knowing i had a family and needed my car. This was my first purchase for a car with payments. I never wanted to make payments on a car ive always bought my cars. This taught me to listen to my instincts. Snakes!
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February 2023 by John D.
When the family rides have problems, this place solves them. More than a decade and counting.The review; however, is more about the process of waiting. Allow to me to say that Mac Haik makes it less strenuous with its clean, spacious waiting room; really fast Wi-Fi; and ample supply of coffee and water. There are vending machines as well, but since I was here bright and early in the morning, chips were pretty much out of the question.All in all, pretty solid.
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February 2023 by R A.
Amazing experience!!!!! Highly recommend Raul Ruiz to work with on finding the vehicle. He did not pressure us.He was very patient, informative and helped us get the vehicle we really wanted!!!
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August 2021 by Sameh Alexzander A.
Robin was an awesome sales person. She took the time to show me all feature of our 2022 Toyota Corolla LE 2 hours after closing. She did no pressure. This is our first car and we were so excited. We've worked so hard with no help since we were young. Now at 22 we got this car with 5% interest. Thank you robin for your time. Only negative thing is mark carl is inappropriate with customers and rude. Especially will talk about his co workers rudely. He talks about politics and racial things.
