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February 2024 by Josh Baker
Mid of
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January 2024 by Gabriela Gomez
Love this place! Full of handcraft supplies ❤️
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December 2023 by Rebecca Brasier
Great Christmas deals. Clean and organized.
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December 2023 by L Liles
Nice clean store awesome inventory great prices. Be sure to get your coupons ready to save more money. Employees are friendly. Nice location in Pasadena Tx
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December 2023 by Nana LaPoint
Found what was needed for The rest of our tree decorations. And the store was very busy but we got checked out pretty quickly. Had several checkers working, and also the store was well stocked.
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November 2023 by Ammerette Johnston
My daughter has created her own wishlist for Michaels because she can't get enough of their diamond paintings.
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November 2023 by Mirella Scandaliato
Great, always dangerous to get in there, spend too much, so many nice things...
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July 2023 by Christopher K.
Decent. This place sort of covers the basics for an artist. Doesn't have specialty artist paint supplies but has ok stuff. My kids love it for crafts
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July 2023 by Kyle Bateman
It's a good, clean Michael's. Planners, cake and baking options, kids crafts. We use our rewards card and the coupons and save a bunch.
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July 2023 by Theresa Shay (Tee)
Outrageous prices. Quality of products are the same you would get at any local retail or hobby lobby. But their prices are 3 to 4 times higher. Waste of my time. And time is something you can never get back. Don't waste yours.
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June 2023 by DEBBIE eason
Large variety and excellent service. I accidentally left a bag and they had put it up for me and knew exactly where it was when I went back the next day.
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May 2023 by Kenya W.
I came to shop at the Dickinson locations and needed assistance with finding a particular item. I approached a woman named savanna and I politely requested her help. She immediately appeared to be annoyed. She didn't smile or say hello, just put her finger up and said "you're going to have to wait". So I did. I waited patiently and decided to once again ask her a question but she was even more frustrated and annoyed with me. I walked away and looked for help from another team member, who was Kind and happy to help me. This team member got on the radio to ask for assistance with helping me find my items and "someone" was rude and short with them too. I asked the team member if that was savannah, who responded on the radio, and of course it was. The team member apologized to me because I witnessed the radio interaction. Based on Savanna's poor attitude and the way she spoke down to staff members, it was obvious to me that she had a management role or leadership title and believed that she could justifiably behave this way. Two team member la admitted that savanna is unapproachable and hostile towards them when they ask for help as well. Before today I would consider Michael's to be a fun and exciting place to shop with my family. I have been shopping here for years and the staff has always been wonderful. I've never needed to send any feedback to this location or any. I hope that the store manager has a chance to speak with Savannah to address the way that she responds to customers and staff as well. Treating staff as if they are inferior to her, is unacceptable. Lastly, Being in a leadership role is more of the reason why her customer service be exemplary. I will be not visiting this location again any time soon. If she is one of the members who is running this store, then After this visit, I know it will be less stressful to shop online or at a near by competitor If necessary. I sincerely wish the best of luck to staff who works closely under her. I'm sure they fear retaliation if they come forward but They deserve better.
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May 2023 by Martin Marrero
Friendly staff and plenty of sales. Clean store and well maintained.
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May 2023 by Meggin Curl
Great craft store with great sales and clearance items! Beautiful bead selection!
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March 2023 by Megan Nicole
Michael's has a great selection of home decor, arts and crafts supplies, faux flowers, etc. I was excited for the great sales deals I filled my cart with. I expressed my excitement and appreciation to the cashier and was instantly deflated. She looked at me, clearly annoyed that I had even spoken, said nothing to me, and then looked behind me, loudly greeting the people walking in. I have a background in retail management so I understand that greeting new customers as they walk in is a requirement for many stores. However, no one, except maybe "Karen type" customers should be treated like they are a nuisance by the employee. I decided to just stay quiet until the transaction was completed and left. I think I'll stick to ordering online and just pick up in store next time I need to shop Michael's.
