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March 2024 by John Rodriguez
Very nice staff. Very clean business and storage area
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March 2024 by Frank Bigunac
Amelia customer service was great
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December 2023 by Kelly Kampe
Very impressed with the service we received! We set up an online reservation but wanted to go to the property and hopefully see the unit we were assigned. We arrived at the location not knowing it was a self-serve location. After speaking with a customer service representative at the kiosk, we noticed someone walking with a clipboard towards the front of the property. It turns out it was Donna who we had spoken to on the phone previously. She was extremely friendly and helpful, showed us to the unit we could rent, and helped us complete our reservation. She also ensured we were getting the best price based on the current promotions. She was very professional and knowledgeable and completed the transaction very efficiently!Thank you, Donna!
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December 2023 by Francisco Navarra
An absolute drop in quality and price hike since they took over!I got this storage unit originally when it was under another brand.They've increased my rate and pushed me to install a mobile app and they cut the AC to the units! They ruined my cigar collection I was aging in here.
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December 2023 by Tyler Key
I signed up for this unit in first quarter 2020 for $107 a month. Here we are in the 4th quarter looking at $265/mo starting 1st quarter for 2024 for a facility that has had zero improvements in 4yrs.The gate stops working sometimes to the point that I’ve had to finagle my way into the facility through the personnel gate next to it.My unit was NOT clean when I first got it.The doors have not been wiped down in the 4yrs I have had my unit (that’s pitiful).The staff, or former staff is never there and enforces wasteful “policies” such as putting stickers on customer owned/purchased locks claiming it’s for “safety” while there is missing locks on their electrical boxes (let’s talk about that safety aspect for a few minutes).Pest droppings near unit.Doors not secured.No dumpster access.2024 will be my last year with this establishment.
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December 2023 by Matthew Biagiotti
Sarah in League City/Kemah was awesome and was able to give my mom a new lower monthly rate! Thank you Sarah for you great service
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October 2023 by Talia Powell
Donna at the League city Public Storage on Columbia Memorial was super helpful! She gave us amazing customer service
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October 2023 by Adrian rosales
This is by far one of the best Public storages in town!!! Donna was a great with assisting me with what I needed!!! I strongly recommend anyone in league city to come store your belongings here!!!
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October 2023 by James Royce
Had the pleasure of meeting Donna and she was the kindest and most helpful person. The girl there before Donna that lived in property was so rude we almost vacated. Donna helped with our rent increase and she should get a raise. Thank you Donna.
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August 2023 by MaKenzie Hill
Donna the manager at this location is very friendly and the most welcoming person EVER! She took her time to show us around in the 100 degree weather with a smile! The storage units are the cleanest I’ve ever seen! Because of Donna we rented here and did not go anywhere else!!!!! THANK YOU DONNA!!!!
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August 2023 by Joshua “Josh” Gordon
Great place, Donna was a great help to me. Made the experience fast and easy.
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August 2023 by Devin Sockwell
We’ve had our storage space for about 5 years now and have never once had any issuesLast week (Thursday the 13th of July 2023) we came to empty it and the lock was seized up… luckily Donna was there to save the day!! She helped us get it open and us into our storage unit and today we finished clearing it out!! We just want to thank Donna for the wonderful service she was amazing!!!Highly recommend!!!
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August 2023 by Kyle Gutierrez
Nothing but great things to say here! Workers are always so kind and professional. Donna helped me the other day I came by to look at units and was so well mannered with a great smile. Great customer experience overall !
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April 2023 by John Clary
I have to share how nice it is to experience great customer service. Recently I went to the Public Storage location in League City on Columbia Memorial Parkway. I met a Site manager named Krista. She listened to my needs and questions and was very patient with me. There was no pressure to rent but offered many suggestions and thoughts for my storage needs. Too many times people do not have the time to listen, and my experience just through this interaction shows me that Public Storage truly wants to meet your needs as a customer.
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April 2023 by William Kilburn
I was working with this store on an online auction. When we arrived to empty the storage unit, my nephew was experiencing small seizures. They were gracious enough to allow me to take him and my sister home. I was allowed to come back the next day and empty it out. Krista worked with my sister and me and was extremely understanding. Krista was a pleasure to do business with. Highly recommend this store for self-storage needs. Thank you, Krista, for all your help.
