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December 2023 by Mark Gonzales
Ty was amazing and great at his job. Very professional and honest from the start. Overall the best experience I’ve had at Texas bay credit union. Gave me a chance to advance myself in life and I’m forever grateful for it
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December 2023 by Mary Penrice
Hello Everyone!If you are looking for a Credit Union or just changing banks. Treat yourself and go to Texas Bay Credit Union. A different way of doing things. Ask for Ty! He's your person. Great customer service, patience, easy to talk to, and very professional. It's hard to find a combination like that. Again, his name is Ty at Texas Bay Credit Union."Enjoy life and keep smiling ?"
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December 2023 by Gloria Little
Marlene Rico was a tremendous help to me, and her good nature was refreshing even under pressure with the system being down. I received the information she said she was going to send as promised, and it was taken care of in a timely manner. She is a great asset to the Texas Bay community. Give her a raise or better yet a promotion.
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November 2023 by Ryan Geary
Went in to discuss a new vehicle loan and see my options. Marlene was extremely knowledgeable and helpful and got me pre approved in no time. Easiest experience I’ve ever had purchasing a new vehicle largely because of the amazing customer service by Marlene. Will never go anywhere else in the future. Highly recommend.
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November 2023 by DramaticSans 1018
I went to the Bank to open a bank account and the person who helped me did a fabulous job. His name is Ty Wells and he was friendly and approachable. Even though he was new, he handled the process smoothly and had minimal help from his supervisor. Overall, it was a good experience.
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November 2023 by Oscar Mendoza
Awesome banking experience. Mr Ty Wells help me get a loan to consolidate all my debt in one flexible payment. He was really helpful and answer all my questions.
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October 2023 by Gabriel Saenz
I walked in today in a not so good mood to resolve an issue and it turned in to a great experience today at the Texas Bay South Shore location thanks to Manager Marlene Rico. It’s good to see her back, this location just hasn’t been the same without her. Looking forward to returning to a familiar face that has always gone above and beyond to provide excellent customer service.
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September 2023 by Alexandra K
Huan . He was the man who opened up my account with Texas Bay credit Union. That was several months ago almost a year. I came back to do some other business and he was still there, thankfully. This time he had a man named Ty whom he was training. Both very affable and knowledgeable and genuine. When you're dealing with your own finances and not sure which direction to go into this is the kind of personality You want to be around you. They told me, both of them, that they learn something new almost every day and they love what they're doing. I would say that whatever you're doing at Texas Bay credit Union and your employees to please keep it up and maybe you should probably tell the rest of the world about this type of customer service. It's excellent as far as I can tell.
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September 2023 by Hope
Debbie was excellent in opening my new accounts. She is very knowledgeable and has excellent communication skills!
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September 2023 by Shanvor Vaughn
Today was my first visit into the credit union and Mrs. Debbie and all of the staff here were very patient with me even though I came a bit late. She had a wonderful and pleasant presence about her and I really appreciate it. She explained everything step by step and I was able to get the information I needed. She also gave me her contact information just in case I need anything additional. All I have to say is this company is an amazing company and Mrs. Debbie and the staff there are a great asset to the company.
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August 2023 by Jr Gtz
Debbie was amazing very helpful, kind and with a great attitude towards all my questions. Texas bay credit union has been the perfect bank for all my needs.
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July 2023 by acereno1 jones
I would like to say how I am very happy and very satisfied with Texas Bay and all of their employees. Marlene, Huan & Samantha have been wonderful to all of my experiences and interactions with Texas Bay. They are very professional, helpful and pleasant to do business with each and every time. I am not only greeted with a smile but each one knows my name as well. That is great business etiquette in my opinion. There are other credit union options in the area but my Reps at Texas Bay keeps me coming back. Go Huan, Marlene and Sam.Appreciate you all.Mrs. J
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July 2023 by VINCENT BRUNO
Not enough stars……They were kind, Friendly, and knew their Family of Products very well and help me complete a package of services that would keep it “all in the Family”Marlene and her Team are 10+ stars in my booksMy family has been a customer of hers for 10-12 years.Highly recommended her Team at the League City location. “She’s Back” !!!!!Thank u for the opportunity to Recommend Her and Her Team !!!The Bruno Family
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July 2023 by Lydia Tesfaye
Excellent customer service for deaf people like me. They are patient with me on how to communicate through device without talking verbally. They answer my questions that I need to know. I’m glad I became a new customer at their bank!
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July 2023 by Kaleigh Rider
I absolutely love my branch because Debbie takes such amazing care of me n all the things I needed assistance with! Love my new account n excited to see what doors it'll open for me n my family!
