Verizon's League City store is noted for its friendly and professional staff, who consistently provide excellent customer service. Customers have praised individuals like Jay, Kevin, Michelle, and Brandon for their knowledge and willingness to assist with various issues, from SIM card problems to phone upgrades. Visitors appreciate the quick service, sometimes taking only 10-15 minutes for fixes and transactions. The store offers a convenient online experience, allowing customers to schedule appointments, place orders, and pick up items in-store or through express lockers. Customers have reported positive experiences with trade-ins and promotions, highlighting the staff's attentiveness to ensuring they receive the best deals. Despite some initial hiccups, such as brief interactions with less patient associates, the overall environment is described as welcoming and supportive. The store aims to cater to individual needs, making the process of setting up new devices, like iPhones and iPads, as simple and stress-free as possible. With a focus on customer satisfaction, Verizon in League City stands out as a reliable option for mobile and internet services.
Took my phone due to SIM card issues. Jay was very friendly, professional and knowledgeable and fixed it right away! I was there maybe 10-15 min. max. Thank you so much Jay for your help! I recommend anyone having issues with their phone to ask for Jay and have him fix it at this location! Best service ever!!!
March 2025
Willis provided excellent customer service and was very helpful! :)
March 2025
Very helpful! The technician promptly fixed the issue with my phone.
