This Verizon store, operated by Cellular Sales, is noted for its highly professional and exceptional customer service. Reviews consistently highlight employees who go beyond their basic duties to provide great service, patience, and understanding. Customers report that the team works well together to find correct answers and fix any phone problem, creating a satisfying and supportive experience. Specific assistance mentioned includes helping with hacked accounts, resetting phones, guiding through upgrades, and replacing broken devices while saving data. The staff is described as fantastic, helpful, knowledgeable, and pleasant, making complex processes easy and even fun. This location is regarded as a standout cellphone store where customers feel well taken care of for all their wireless needs, from phone upgrades to plan questions.