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February 2023 by Google user
Always in and out when I get my meds. Peak hours can be a wait, but that’s common at most walgreens. Staff is always friendly and helpful.
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February 2023 by Ace
Always in and out when I get my meds. Peak hours can be a wait, but that’s common at most walgreens. Staff is always friendly and helpful.
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November 2022 by Ana martin
I could hear the girl in the background and someone talk to her she doesn’t seem to understand me I’m over it I thought it was super rude after they told me my script would be ready in an hour just in time for my dr to close and for my to run out of my seizure meds
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November 2022 by Dr K
I stopped by at 8:20 pm to pick up some meds and decided to go inside instead of the usual drive-thru. Diya asked the usual questions, date of birth, address, cell number, rewards number, then she asked for the driver license which I did not have. As a clinician myself, i was wearing a shirt that identified my clinic name and my name. I am all for asking for identification but why go through all the questioning to verify information that is on the Driver's License, then turn around and ask for it? Why not start with asking for the driver License and spare both of us 10 minutes of valuable time that could have been invested somewhere else. I often go through the drive-thru and never been asked for a driver license even when i pick up for family members as long as i answer two magical questions, date of birth and home address. I get verifying Identification, but let's just use some common sense. Do one or the other. If i was an impostor, and somehow managed to know there are meds to be picked up, got the address right, the date of birth right, the cell phone number right, the reward number right, and even managed to steal a shirt that has my name on it that actually fits well, wouldn't I have managed to fake a driver's license too at that point ? The pharmacist looked up towards me and then went back to his business. I still don't have the meds, now I have to get the prescription rerouted to Kroger pharmacy where I am banking on the fact they will have more common sense and just ask for the ID first and save the deposition.
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November 2022 by M. Via
They are really fast and very consistent. I also appreciate that one of the pharmacy techs let me know that my insurance covered a certain number of free at-home rapid covid tests per month.
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November 2022 by Hamid Kantara
I stopped by at 8:20 pm to pick up some meds and decided to go inside instead of the usual drive-thru. Diya asked the usual questions, date of birth, address, cell number, rewards number, then she asked for the driver license which I did not have. As a clinician myself, i was wearing a shirt that identified my clinic name and my name. I am all for asking for identification but why go through all the questioning to verify information that is on the Driver's License, then turn around and ask for it? Why not start with asking for the driver License and spare both of us 10 minutes of valuable time that could have been invested somewhere else. I often go through the drive-thru and never been asked for a driver license even when i pick up for family members as long as i answer two magical questions, date of birth and home address. I get verifying Identification, but let's just use some common sense. Do one or the other. If i was an impostor, and somehow managed to know there are meds to be picked up, got the address right, the date of birth right, the cell phone number right, the reward number right, and even managed to steal a shirt that has my name on it that actually fits well, wouldn't I have managed to fake a driver's license too at that point ? The pharmacist looked up towards me and then went back to his business. I still don't have the meds, now I have to get the prescription rerouted to Kroger pharmacy where I am banking on the fact they will have more common sense and just ask for the ID first and save the deposition.
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September 2022 by Ivy Mar
i only go here because it’s closest to my house but pharmacy staff doesn’t have any sense of urgency they like to take their time to do simple tasks.
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August 2022 by MV N.
They are really fast and very consistent. I also appreciate that one of the pharmacy techs let me know that my insurance covered a certain number of free at-home rapid covid tests per month.
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October 2021 by Michelle B.
This Walgreens has really gone downhill. I would not recommend going there if you really need a prescription- you may not get it and they won't help you get it either. The staff is apathetic and they just go through the motions. I need a pharmacy I can depend on! I have been a customer there for over 25 years, but I am going to have to find another one for the health of my family.
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May 2021 by A B.
Very slow service in the pharmacy and photo area. No one is ever in photo and you have to tell someone to page the person and they still take so long to come by.
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April 2021 by Natalia R.
Worst customer service in the pharmacy department. Expect at least a 15-20 minute wait every time you call the pharmacy. When you do finally speak to a human, they're rude and short. A lot of times they have to order my prescription which they should have had in stock already because I have it refilled there every month for over a year now. When you are at the store to pick up your prescription, plan to wait at least 10-15 minutes.
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May 2020 by Kim O.
Only one star and they don't deserve that. Pharmacy staff are there just for the pay. They ignore you until the menial task they are slowly doing is done. Customers are a inconvenience to them. Had to call for my husbands rx's which are vital for his wellbeing and the woman that answered the call asked a question and then kept talking over me until I yelled to get her attention and then she hung up on me. Trying to communicate to anyone in the pharmacy is beyond frustrating. The drive through isn't any better. I was waiting at the window and two people were having a conversation and totally ignored my presence. I asked them if I should try again later. The WORST Walgreens I have ever had to do business with.
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January 2020 by Addison B.
I had a horrifying experience at this location. I received my flu shot here and was trying to get the information faxed to my employer. When I called the pharmacy, I was told by the pharmacist that they could not accommodate this request as it was "in violation of HIPAA." This response was surprising, considering that I worked at Walgreens as a pharmacy tech for nine years, leaving the company only a year prior. After explaining the laws surrounding PHI to the pharmacist, she then began to make several other excuses as to why she could not send the information. I told her the exact procedure for sending the fax that I had used for years, and yet the excuses persisted. I finally asked to speak to the store manager. The store manager very obviously had absolutely no knowledge of pharmacy operations and took an "I back my pharmacist" stance. I then requested the contact information for the district manager as it was clear that there was nobody at that store that had a comprehensive understanding of health privacy. After asking for this information, the store manager told me that he is not at liberty to give out the district manager's contact information and hung up on me! I then reached out to the district office in Houston. The person who answered the phone gladly provided me with the email of Aaron West, the district manager. I sent Aaron an email explaining the situation, and he didn't even have the courtesy to respond. I finally went into the store to pick up the information I needed. I spoke to a fantastic pharmacy tech that I have consistently had positive experiences with in the past. I asked her if she would have been able to fax it to my employer, and she said that wouldn't have been a problem, reinforcing what I already knew. It's quite unfortunate that neither the store manager nor the district manager was able to address this situation competently. I am a very loyal Walgreens customer because of my long history of employment there, but I would encourage everyone to avoid this location and the district, if possible. It's obvious the management is vastly unqualified for their positions. Don't let them influence your prescriptions (and medical care).
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January 2019 by Phyllis K.
Whomever the lady was working the drive thru ( I think Balinda is her name but not 100% sure ) at 8:25 pm on Jan 8, 2019 is by far the most condescending, appalling, and horrible pharmacy employee I have ever experienced. You could clearly tell she was immediatey annoyed that i even pulled up to get my prescription. When I gave her my name She LITERALLY LITERALLY smirked and got some sort of sick pleasure in telling my that my normal $55 prescription is now $233 then proceeded to look at me smiling ear to ear . I assumed they hadn't given me generic and told her I had requested generic. And this lady continued to smirk and very consendingly said that it was generic.I gave her my ID and credit card without saying one word. For whatever reason She called some lady manager type person over whom never acknowledged me sitting there starring st them both and I could tell they were clearly talkking s**t about me. Have no clue why - I never asked to speak to anyone. I just told myself I'll pay the 233 and speak to my doctor. Then when I got home and looked up the price of the generic medicine, it is 58 bucks. Called back to speak with someone - and even though their sign says they are open til 10 - apparently this Tuesday, they closed at 9. I strongly recommend never going to this Walgreens. Period. It is unbelievable how horrible and disrespectful this crew is to their customers, many of whom have no choice to put up with their unacceptable behavior. I will gladly pay 5 times the amount or suffer WalMart to never use Walgreens.
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December 2018 by David A.
Ridiculous sloooowwwwwww! Cashier has no clue , pharmacy barely in high speed gear. You think they speed up the process !!! First and last time I will stop in this reject Walgreens!