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April 2024 by Roseann Allen
This place is very expensive
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February 2024 by Chris George Minshew
Walgreens pharmacy on Marina Bay Drive is a wonderful pharmacy. Thanks to Patrice the pharmacist. Not only is she professional but she listens to your questions and needs.Thanks Patrice for being so awesome. And thanks to Walgreens for hiring great pharmacists!
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December 2023 by Michael G.
I'm so sick of this place. They screw up my prescription refills regularly.They're inefficient and slow and the pharmacy manager has an attitude. The final straw today was when I showed up at 1220 for a prescription that they said would be ready at 11:50 AM. They told me it wasn't ready and I needed to wait 15 minutes. That was 1230 after waiting 15 minutes for them to take care of the 2 cars in front of me. I waited 15 minutes and drove back up to the drive through window and it still wasn't ready.I asked to speak with the pharmacy manager and she just took an attitude from the beginning.She even threatened to withhold my medication because I was yelling at her.She had the gall to tell me I had taken up 5 minutes of her time. I said they had taken up my time. I asked her if her time is more important than mine. She seemed to think so.I'm going to transfer my prescriptions elsewhere. Incompetence and poor customer service is no way to run a business.Look at all the bad reviews talking about customer service. I'm not alone.Michael S. Gorback, MDLicensed physician for over 4 decades and well acquainted with pharmacists. This was the absolute worst.
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December 2023 by Bob Kovach
I'm a heavy hitter at the pharmacy. I've never had an issue. They are fast and efficient.I have had to change my star rating. Not sure what is going on but it took 3 days to fill a simple prescription. They only did it when I showed up in person.
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November 2023 by Angela Loveless
Pharmacy always seem poorly staffed. Always has lines inside and outside.
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October 2023 by Sharon Carbaugh
Ridiculous sitting in the Drive-Thru Lane right now for over 30 minutes. Not the first time this is very normal. Not sure when it will be my turn. They need to improve their Pharmacy service. I had to come back and add to this. Even when you get to the window they pretend like they don't see you. I've now been at the window for 11 minutes. This will be my last prescription I ever pick up from Walgreens.
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October 2023 by Candy D.
I am very disappointed with pharmacy at Marina Bay Drive location. My insurance has it for my pharmacy or I would go somewhere else. I recently had surgery and my doctor insisted that he had sent order for medications to this pharmacy. My husband went three times and they stated that they had not received the order. I was finally able to talk to someone after being put on hold and asked about the prescription ONCE again and they stated that they did not have an order for it and refused to contact my surgeon since it was a pain medication for my post-op. The person was rude and uncaring........cares about the patient? I think not. Very disappointing.......get some customer service training.......people don't go to the pharmacy cause they're having a good time.
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September 2023 by Jon Thompson
Kody with a K is the worst “pharmacist” I’ve ever experienced. He as well as Walgreens should be embarrassed to be/have someone so incompetent working for them.
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September 2023 by Adrienne Fisher
Don't use this one...at all! They will say that your prescription is ready and it's not. Plus they will HOLD your script saying that insurance requires a pre-auth, that they faxed the request but won't follow up till you come to pick up and low and behold they don't have it!
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August 2023 by aubrey Lez
Nice workers at front of store. Cheers to them. They greet you when you come in.But pharmacy workers, are super rude with bad attitude. Sad that kemah Walgreens closed down, never had an issue with them..they should change their attitude towards their customers!
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August 2023 by Rae Stuart
There is a reason this place has a low rating ! Rude staff- ignore the customers and bad attitudes! Nostandards for the pharmacy techs!
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July 2023 by Þorir D.
Amazing customer service and management! Great selection of products and they have a great "point system" for discounts
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July 2023 by Briean Day
I’ve been filling my prescription here for 7 or 8 years. This month, they refused to do so because my doctor’s office is located in Katy. When I called for more details, I was told that the laws changed - which is completely untrue. Then they suggested I get a doctor closer to my residence, which is a total overstep. I’ve been with this doctor for 15 years and I should be able to see whoever I want. This is a completely ridiculous policy based on Walgreens not wanting to take the steps to verify customer information.
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June 2023 by Brie Grapengeter
I’ve been filling my prescription here for 7 or 8 years. This month, they refused to do so because my doctor’s office is located in Katy. When I called for more details, I was told that the laws changed - which is completely untrue. Then they suggested I get a doctor closer to my residence, which is a total overstep. I’ve been with this doctor for 15 years and I should be able to see whoever I want. This is a completely ridiculous policy based on Walgreens not wanting to take the steps to verify customer information.
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May 2023 by Ken
This is actually a 0 star rating. The worst customer service ever, I've seen snails move faster that this pharmacy. You have low level employees acting like they're managers Sequoia I'm talking about you! Just absolutely unprofessional. The pharmacists just sits around and does nothing. And the store manager is an enabler. GO TO ANOTHER STORE!