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September 2023 by A B.
The branch employees here are terrible. Lazy service where we have to use a QR code to get in "line" to speak to them. Instead of greeting us or asking us what we need we need to wait forever while they open up accounts etc for other people. I just need access to my locker which would take them all of two minutes. No concept or time management or multitasking
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April 2023 by Melissa Curatola
Excellent bank highly recommended.
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August 2021 by Neil V.
Trash bank I ask for all 100 when cash my check and that guy with black messy hair and messy beard said he got save his hundreds and gave me 20 s & 50 s
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May 2021 by Vaughn M.
Unfortunately I applied for special financing at a furniture store and they happen to use Wells Fargo. The online portal is a mess to start a payment schedule, and after I set it up to auto pay, I get a phone call telling me I am late for my first payment. Well I had assistance from the phone tech on setting up my auto payment schedule and today I decided to make sure I was going to pay it off before they start charging interest and lo and behold the payment plan was not in effect. I guess they need money by charging the late fees. This is very bad and can have a negative mark on your credit report. I keep my bills paid and have a rating in the 800's and do not appreciate a scammer messing with my money that is suppose to be creditable. I was seriously thinking about opening a checking and saving account with them before my experience with their online portal but after this there isn't a chance in the world I would do business with Wells fargo again.
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January 2018 by Melissa C.
My bank since the 1986....started banking in Houston ...my first checking account ever! Been to this location twice now...both times regarding issues with online banking or debit cards...fixed quickly. Friendly staff. This year I changed my debit card and credit card to personal photos...they offer that for free.
