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January 2024 by Jason Gage
Only a 2 star due to its closer location to me. Otherwise, they have missed 2 opportunities to have what I needed. The next closest auto parts store had what I needed and never have come back here. Sorry!
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January 2024 by Mikey Uva
Great service great prices parts I needed in stock
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December 2023 by Elizabeth Lazo
Ryan went above and beyond to help solve my car problem plus all employees are always super helpful! Thank you!
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December 2023 by Isaac Lane-James
Great and informative staff. Found what I needed very quickly making it a stress free shopping experience.
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December 2023 by Moez Momin (Stardust)
I went to this Leander location after being misled by someone about a bad battery, which ended out not to be the case. Ricky, the fine gentleman working at this site, not only took the time to inspect the battery and its condition before printing out the results, which showed a good battery but a low charge, but he also explained that this could be due to a faulty alternator but can confirm it once the battery has a full charge. I inquired about another concern unrelated to the battery - a strange sound emanating from there. He suggested that it could be a serpentine belt issue, and that it is best to replace them while changing the alternator in older vehicles with high mileage. He also went out of his way to provide an excellent mechanic referral, which ended up saving the day. I'm delighted I went to AutoZone.
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October 2023 by Edilberto Jaimes
They don't want to honor the warranty on batteries because it was too hot this summer and now too cold lol
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October 2023 by Chance Bates
Best Autozone in Leander! William was super helpful and very knowledgeable.
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October 2023 by Heather C.
It was great that an employee provided assistance to me by testing and replacing my battery. The staff member who assisted me willingly handled the exchange. Because I also bought a new air filter, he kindly installed it and disposed of my dirty one.This was my first visit to this location, and I will definitely return. The superior customer service has made me a solid new customer!
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September 2023 by Paul J. Nelson
Great store. And the staff. Was awesome.
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September 2023 by Albert Hoffpauir
I like this place. I always get fast and curtious service here and have always gotten the right part the first time
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September 2023 by Kevin Gonzales
Good place friendly and always have everything I need
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July 2023 by Raihan K
I pen this review with a heavy heart and profound disappointment. The Autozone I have loved and relied on for years has changed drastically. I experienced this firsthand at their location on Highway 183 in Leander. There, I encountered a level of service that can only be described as grossly subpar, tarnishing the once-sterling reputation of the company.The prime catalyst of this unfortunate episode was a Staff. Saying the Staff's service was below average would be generous. When I arrived to purchase an M1 oil filter for my vehicle, the Staff. exuded an air of indifference that struck me as wildly out of sync with the Autozone culture I had grown accustomed to.Having been directed to find the required part, I was left to navigate the vast expanse of auto parts alone. This stark contrasted with my experiences at the Autozone in Bay City, Texas, where the helpful Staff would not only lead me to the appropriate aisle but also provide a comprehensive rundown of alternatives before helping me through the checkout process. And I understand if it is busy, and I know how to navigate myself. But it's not even that what shocked me. On returning to the counter, I was fortunate to find an empty queue, so I could instantly approach the same Staff again for checkout. During this process, I mentioned that my phone number had recently changed and asked if he could assist in updating my details in the system. Instead of curtly stating that they were too understaffed and that I should do it myself at home, his response was a bitter pill. Ironically, the store wasn't bustling with customers, and his colleague attended to the only customer present.This encounter profoundly shook the hitherto unwavering trust I had in Autozone. Over two decades of loyal patronage, I have always been met with professional, courteous service. This incident was so far removed from what I had expected that it felt like I had entered a different establishment altogether.Regrettably, my once revered haven for auto parts has fallen from grace. This deplorable level of service has compelled me to reevaluate my options. If the Autozone in Leander represents the new company standard, then, sadly, I must take my business elsewhere. O'Reilly Auto Parts will be my new destination henceforth.Here's hoping that AutoZone takes this critique to heart and endeavors to recapture the ethos of customer service that was once its pride and strength. No company, regardless of its stature, can afford to rest on its laurels in an industry as competitive as auto-parts retailing.
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July 2023 by Dylan Martinez
My girlfriend and I went into AutoZone helpless Ricky, the parts manager helped me get all my items on my list and also replaced my battery and my battery terminals all out of the kindness of his heart so grateful for Ricky. Definitely go to this location for great service!
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July 2023 by Kira Martins
We had some corrosion on our battery and weren’t too sure how bad it was. Brought it by and got some great quick and friendly assistance from Caleb. Let us know what we could purchase to clean off corrosion ourselves and kindly cleaned off what we had on our battery today. Great service overall!
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July 2023 by Melissa Stone
Caleb S went beyond his job title in customer service. He was so polite, patient, professional and persistence on helping and resolving the issue I had. I tried to tip him for his good hard work, he didnt accept. Kind hearted. Will definitely be my new store in area.
