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November 2023 by Ed Ica
For more than a decade I went to the same auto service business seeing the exact man that held great values. His integrity, principles, honesty, and comfort were things that are not easily provided. The owner of the business retired and is very well deserved. Unfortunately, for me that meant I needed to seek my next servicing company that provided at the least a fraction of what I greatly missed. This was proven to be a task until one fateful day I encountered Leander Lube Express in need of a transmission flush. I also required windshield wipers replacements, something I did not share but he took the time to notice. Thank you, kind sir. I can see through the windshield now when it rains or I happen to hit a few bugs whilst driving. Today I required an oil change and today is the day I confirmed that I had found my new auto servicing company after utilizing many different ones. The staffing was exceptional! The honesty, genuinity, integrity, kindness, and comfort has once again been found. I wasn't incoming revenue for the business. I was a several minutes of conversation getting to know the folks servicing my auto with whole lives. Thank you for that and thank you for your services. Many blessings and Happy Holidays to all of you!
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November 2023 by Brian Trice
Cheap plastic Toyota filter housing broke on the oil change. Plenty of quick oil change places would let it leave and duck responsibility, not this crew! They replaced with a metal filter housing at no charge.Props to Keith, Sophy, Daniel, and Jacob for job well dService: Oil change
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October 2023 by Daniel Zhang
Always the friendliest guys to meet you. They are happy to help you out and do things in a timely matter. Came here multiple times now and it’s been the same service every time. Thanks again.
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September 2023 by Angela Parisi
Love coming to this place!! They are super friendly, managed really well, fast, and make it an easy experience for a single mother. Special thanks to Keith for going above and beyond to fill my tires up with his personal equipment when the shop’s was down. Appreciate you!! :)Service: Tires
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September 2023 by Hugh Daniel
Wendy was awesome and the wait was very short. Way better than Jiffy Lube. I went to three Jiffy Lube locations and couldn’t find an inspector on the weekend but this place had it.
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September 2023 by Sam Powell
Answered the phone within a couple rings, great customer service and very personable, and got me out the door in 15 minutes. I was turned away by 3 other shops for state inspection, and other shops I called were an hour and a half wait. I will definitely be a repeat customer.
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September 2023 by Donna Mayfield
Wendy is a wonderful person and always a delight to work with!! But…Keith is a grumpy old man who was rude to me when I came in for my inspection! Everyone else there is great.Services: Air & cabin filter replacement
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September 2023 by Vianey Olap
Poor customer service (Technician). I called earlier during the day to see if they can squeeze me in for a state inspection. I was told to show up before 5:45PM since that was cut off time for the service. I showed up at 4:40PM and there was not a single vehicle in the lanes. I was approached by the technician and was told that he couldn't do it because he needed to go home and that it was actually his day off but he came in to work. Does anybody want to work anymore?! I called Lambs Automotive down the street and they were able to knock it out for me. On my to Lamb Automotive I saw the Technician riding his bike on the sidewalk. I guess he was on his way home. Mind you, the business advertise on their website that closing time was 6PM. ?♂️
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July 2023 by abramgonzalez
I really wanted to find a new place to get oil changes. However, I show up with no other cars around, they take at least 30-40 minutes, try to upswell everything, and then tell me it’s done. I go out and find out they didn’t even do the inspection like I asked. Also, in that time I was waiting, someone else came and got their oil change and left before me. I’m also not told that it’s an extra charge for the oil because I have a large suv. So for a full synthetic, I paid $140. This wasn’t told to me at any time. This place is shady!Service: Oil change
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July 2023 by Dr. Marcus Hester
Justin was great! Oil change, inside & outside filter change, anti freeze & steering wheel fluid charge ….I’ve been to many places, but Justin is at one to let you work on your car, very knowledgeable, kind, does a great job. Plus, I’ll save you some money when you go to the website to get the $15 off coupon for full synthetic oil change. Will go back, back, back and back, but remember, ask for JustinDrMarc
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June 2023 by Mike McCluskey
Have been here several times and the Customer service is great. They never have an issue servicing my diesel and always have the needed parts. They are consistently quick and knowledgeable.My only complaint is that every time I get home I have oil dripping to deal with. There is also oil on my fenders and door handles. Just need to be certain to ask them to be more careful when you arrive.Services: Air & cabin filter replacement
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May 2023 by Randy Elmore
I took my 1965 Chevrolet Impalla SS to have it inspected today. All I can say is customer service is a top priority for this crew. I was helped by Keith and Wendy and they treated me like I was family. It was real blessing coming here today. Keep up the great work and I will see you next time.Randy Elmore
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May 2023 by Lime Creek
I was very disappointed with my experience. I have been here before and did not have issues, unfortunately this time ruined it. I was trying to get oil changed and inspection on my cars, and all the technician kept saying was he didn’t know if he could do all 3 cars. I was willing to leave one and come back and exchange it out for the next car. I just kept getting told “ I don’t know” I’m not understanding what was so difficult. Then he was very rude when I told him I would take my business somewhere else. There was definitely not any friendly customer service at all that day! Sad when you can’t get an oil change and inspection on your vehicles when that the service they provide.
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May 2023 by Emma Permenter
I had a great experience while getting my state inspection done. They immediately greeted me and had me out of there in no time. Keith gave amazing customer service!
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May 2023 by Renee Mendoza
I absolutely love this place! David greeted me at my car as I pulled in. He was super nice and very informative. He didn’t try to upsell me on a bunch of non sense. He was able to get my services done in a timely fashion. He took very good care of my car and even went and showed me how to take care of basic maintenance on my car like how to properly jump my car if needed (my battery is getting older so he wanted to make sure I knew what to do), he also showed me how to properly read my oil stick as well as checking my coolant levels (summer time, Texas heat). No one has ever shown me any of that, not even when I use to take my car to these upscale dealers. I feel like everyone should have that basic knowledge but more importantly I feel like businesses need more people like David who actually cares about the customers beyond the services they are there for. I will definitely be returning and I hope that I get to work with David each time.Service: Oil change
