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October 2022 by Pat G.
Even with long drive thru lines, the staff at this branch are efficient, friendly & informative.
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April 2022 by shane h.
I'm pulled up to this branch. The Brinks truck had the ATM blocked off for servicing. I went inside for help. There was a line at the ATM inside. I looked around the corner and there was no line for the teller The service was immediate. The teller was polite and engaging. I thought I may have dropped some money in the parking lot and told the teller I would be right back. While I was gone. She filled out my deposit form for me. This was more than I expected and greatly appreciated. Despite the ATMs being busy and a line in the drive-through. The teller was fast, courteous and friendly.
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May 2020 by Dovlet B.
Worst bank ever. Customer service sucks. Don't ever come to this location. Shame on you chase.
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April 2020 by Scott G.
What a disappointment. We recently moved to Leander, and needed to quickly find a new bank to work with. They were close, and had branches throughout the Austin area (we were not sure where we would permanently settle). But their service is absolutely HORRENDOUS. Just sat in drive thru for 20 minutes and not a SINGLE car had moved. And when we set up our accounts, we sat in the lobby for an hour before someone could help us. Advice to anyone listening, move on to another bank, these guys are horrible.
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November 2019 by Don S.
1:15 minutes to even get seen to help me with an online chase issue that forced me to come in . One lady in entire front area ! Pitiful support.
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January 2019 by That M.
Went in to ask a question about getting a new Card, tellers said "Sign in and a banker will help." Signed in and waited over 30 minutes and didn't get help. There was no one else waiting except me and still no one helped. Ended up leaving with out getting helped. Avoid this place.
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December 2018 by Sunny D.
The worst customer service. I will never go back to Chase Bank again....This location have some racist customer service....
