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February 2024 by Tanya K.
I have always receive excellent customer service from the Leander Cricket location vs. when I go to C.P. it's a hit and miss depending who they have working at the Cedar Park location. It seems that the people work at this store are more willing to help and are knowledgeable about the product and services they have available for customers to purchase. Adriana went out of her way and beyond to help me with a issue I was having with the loan service provider when trying to purchase a phone for my daughter.I thank you again Adriana for your pleasant attitude and consistency with helping to resolve my issue.
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December 2023 by Laura Cardona
Love this placeFriendly staff
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September 2023 by Whoshebe
1 worker there and she was new and Knew nothing! Said her manager got sick and left her there to work. Not sure why... she could have went home also.. no help.
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November 2022 by Jenny Heath
The gentleman was polite and knowledgeable took care of my problem in 5 minutes.
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October 2022 by Cece C.
there is something shady going on in this store. there is a guy who I think is the manager that is a big creep. he was not helping a new employee who was training who made a mistake and forced the new guy to solve it himself out of his own pocket. They guy had to go to the ATM and get me 80 dollars- that isn't right- you need to fire that manager- the new guy was very nice and cared about me and my mom
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May 2022 by Tanya Kennedy
I went to this Cricket store yesterday with my 6 yo. daughter to purchase a new Iphone since my screen had shattered.Brittany the rep behind the counter had amazing customer service and is very knowledgeable.She was so helpful navigating and setting up my new phone, transferring my contacts, password’s and my gazillion photos I have over in to my new iphone 13.It took some time but it was all well worth it!All the while, Brittany maintained friendly customer service, calm and professional. No matter if another customer walked in or needed her assistance she is a wonderful multitasker!Thank you Brittany for your time yesterday setting me on my new phone and for your amazing customer services skills. All of my questions were answered, problems were resolve, my daughter was comfortable around you and I walked out of the store feeling very happy with the purchase that I had made.
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February 2022 by Is Flrz
Great store very nice and friendly workers I'm coming back here
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February 2022 by Carol Wickersham
Christina was wonderful, I dropped my phone In the toilet and she helped me transfer all my information on to a new device. Truly amazing
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December 2021 by Crys Kay
I went into this location over the weekend needing a brand new iphone because my old one gave out on me and I had the protection plan on it but I could not wait for a replacement, Christina, the manager at this location was so helpful. I was able to walk out of the store with a brand new iphone 12 and only put $1 down. Thank you so much Christina for always going above and beyond for your customers. You are the best!
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October 2021 by James Carnahan
Christina was great and fast* went in for a new phone and came out with an awesome experience. Thanks again for the great service.
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September 2021 by Kuyaylla Sumak
It all went awesome with the service. I went abroad came back and wanting to reactivate my service found this great upseting surprise that they no longer accept old current devices. Basically they will force you to buy their phones or new devices, otherwise you're out. I will think about it if I still want to pay for their billionaire industry or switch onto another
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April 2021 by Tyler Morgan
Anthony was the best, very helpful and friendly.
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February 2021 by Mary Hernandez
Friendly answered all my questions and very helpful
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February 2021 by Kevin Nicks
Them Crickets are no joke...
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May 2020 by Uber Mom
Service was fast. Miguel was knowledgeable and very respectful of what we wanted. This is our go to store in Leander.. Great service!
