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June 2025 by John Antony Manavalan
Crystal Falls Flooring did a great job installing tile flooring in our home. Kyle was great to work with and we were delighted with the results.
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March 2025 by Jessica Combs
I have nothing but good things to say about John and his team! We hired them based on a recommendation from a friend and the entire process from beginning to end was completely painless. We had some issues with our insurance but John was patient and helpful during the delay, helping us decide which flooring to choose and getting us all of the paperwork we needed. Aaron and the rest of the installation team were on time, respectful, and had our floors finished before the end of the day. We love the way they look! I wouldn’t hesitate to recommend this team (or use them again) in the future.
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March 2025 by snellct
Very happy with Crystal Falls Flooring. They’ve done my floors as well as my sister and Dad’s floors. They did an excellent job on all 3 houses and at a great price. Since doing our floors John and team have been super responsive and helpful for a variety of needs. Cant recommend Crystal Falls Flooring enough!
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April 2024 by jennynoona
Absolutely enjoyed working with Crystal Falls Flooring and their rep, Kyle. We know nothing about flooring and Kyle was very responsive and thorough with all our questions. We got laminate and tile work done in our house and it looks fantastic. Really appreciated working with them 10/10 would recommend
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May 2023 by Waller Beccani
When we purchased our home, we were not living in Tx and they were very helpful in shopping for flooring for our new home. The install was before our arrival—and after the home was professionally cleaned. There was sawdust in several areas seen by our realtor the day after the installation. When we arrived, we called the company to come out after seeing several holes in the ceiling. They did, and said it was not in the area where the floor was installed. Having been in the car for a wk with an infant and toddler relocating, we said ok. The damage however was not near the outdoor terrace as they said, and was caused by the installation and not handled responsibly. While they are experienced, would expect to have had it cleaned up if not taken responsibility for.
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December 2022 by Jennifer Vieira
Our Sales Rep, Kyle, was courteous, knowledgeable, and wonderful to work with. We had a stressful insurance repair and he not only provided expert guidance, but also went into detail about the pros and cons of different flooring materials. For install, he was able to do it a day earlier than scheduled and also personally inspected. I 200% recommend Crystal Falls Flooring!!
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December 2022 by Jeff
This review should have been written 6 months ago, but you know.......life gets in the way!! Regardless, John & company deserve all the praise one can give for their great work, flexibility, and reasonable pricing. He gave us plenty of options and never made us feel rushed in the process or pressured to go with things outside of our budget. At the end of the day they just want you to be happy with your purchase and work towards that goal throughout every step of the way. We are happy to refer anyone and everyone if you have flooring or carpet needs. They installed LVP downstairs and carpet upstairs. Now that we've had them both for 6+ months we have zero complaints and they still look brand new. Crystal Falls Flooring does quality work and you should give them an opportunity to earn your business. A+++
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December 2022 by Sylvia Powell
CFF replaced the flooring in my master suite in February and I was very pleased with the whole experience from sales, measurement, installation, to end result. I arrived undecided about whether I wanted vinyl or porcelain tile. Kyle very knowledgeably answered many questions to help me decide. The installers were skilled and friendly. The price was reasonable. I highly recommend Crystal Falls Flooring and will use them again!Sylvia Powell
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December 2022 by Summer Soileau
Kyle was great to work with, very responsive, knowledgeable, professional and courteous. Highly recommend.
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December 2022 by Doug Freeman
Excellent work and very responsive and communicative.
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December 2021 by Elizabeth Lazo
John is the best! They always do a super good job for us and I enjoy working with him and his family!
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December 2020 by rusty whittaker
Crystal Falls did a fantastic job replacing our carpet with wood floors. We were on a short timeline and Kyle promptly provided us with a quote and an install date. The price was very reasonable and the work was top notch. The office staff was extremely nice and offered to go above and beyond to accommodate our timeline and travel schedule. We will definitely use them again.
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December 2020 by Helen McKinstry
John and his team did a fantastic job working with us on replacing carpeting in our home. We had some high standards on the carpeting we wanted, and John spent the time to review styles, durability, warranty info and more with us. The new carpeting is installed, is absolutely beautiful, and is the high quality that we were looking for. I highly recommend John and his team at Crystal Falls Flooring.
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December 2020 by Shannon Sewell
John’s many years of experience shows in his craftsmanship. Not only did he help select the perfect floor for our home, himand his team expertly and efficiently installed them. They went above and behind and will definitely be getting our business in the future.
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December 2020 by Pete Hitchcock
They were very fast and accommodating. They helped us pick out the carpet and were sensitive and respectful of our price range. The installation looks fantastic.
