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March 2024 by Emily English
The service there was absolutely amazing. The high schoolers working there were so nice and my food was really good. The cookies were warm and they had a great selections of cookies as well as ice cream. The atmosphere was great and everything was very clean. The service was speedy and the cookies and ice cream tasted pretty good. I would definitely recommend this place to anyone who’s in the area!!
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March 2024 by Scott Gordon
Let's see, there's not all that many different trays of cookies and about half were completely empty. There was 1 of one kind left he told me once it's purchased they'll make another batch. Was zero cookies with nuts ( ready ) there were a couple kinds that had a few. So I got 3 basic chocolate chip cookies. I'm not sure how long ago it was made it was cold but that might be normal. All said and done the chocolate chip cookies were pretty good but I won't go back there. It didn't feel at all like being in a cookie store.
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February 2024 by Trey M.
The lady at the front counter was an angel sent from heaven I swear to the good lord above. Thank you so much for making sure I could get what I needed for a funeral tomorrow. I didn't get your name but I thank you from the bottom of my heart miss.
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February 2023 by Lindsey Schwartz
So the lady that took my order was really nice she was a little nervous about the request to paint a princes doing a backflip into a bounce house surrounded by ponies. She got it perfect. So perfect that we couldn’t eat the cookie cake. It is now sitting on our mantle for everyone to enjoy. It was a little sad that we couldn’t eat this work of art, but that’s not her fault.
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February 2023 by Jennifer Fischer
Love the new ownership and everything is delicious. They always go above and beyond!!
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November 2022 by Easton O.
The service and the lady was almost as good as the cookies lol would recommend to my friends!
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October 2022 by Holly Schmidt
Just had a delightful experience buying cookies! New owners are extremely friendly and even offered to bake a special batch of cookies for me. I will definitely be going back, my son said these are the BEST cookies he has ever eaten.
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October 2022 by Amy G.
Words from my seven-year-old: "Best cookies and ice cream shop ever. And they are very nice people."
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August 2022 by Christian Turner
The new ownership & staff at this location is extremely friendly. It's inspiring to see a locally owned and operated franchise owner working in their shop interacting with both the staff and customers daily.2 thumbs way up! ??
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July 2022 by Matt P.
Awful store. I feel so badly for the high schoolers they employ to have to continually tell people they don't have stock and they can't do something, because the owners honestly are terrible. They just changed management too... the previous owner was a cheap a** and always had shortages of everything. The new one is a multiple-franchise owner and doesn't seem to pay any attention. The workers keep saying "we think it's going to get better now", but it's the same old stuff for anyone whos been here before. Go to Randall's and get a bucket of ice cream. This place is worthless (besides the kind servers who have to deal with the cheap owner).
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July 2022 by Jacob Livengood
Closing a whole hour early with employees just chilling inside... Thanks.
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May 2022 by Kc G.
Hoping this place closes so a competent ice cream shop can come in to serve our community. They open later than than hours, close earlier than their posted hours, many times there is a handwritten sign on the door saying then they will 'reopen' & they are not even there/open during posted open hours. Different visits there has been no cups, no lids, no straws, almost no ICE CREAM because it had not been made for days however they make it onsite, no caramel, no marshmallow, no hot fudge, many toppings are out most of the time. Workers are sweet but management cannot seem to make this a functioning establishment and there is no reason to go there, they will be out of what you want. Incompetent management.
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February 2022 by Luke S.
I've had their ice cream five or so times now. I really like the Mexican vanilla ice cream with added Oreos. Good stuff. Only negative is sometimes their doors are locked when it's supposed to be open (probably a sign of low wages, not 100% sure though). I really like it, but I'm pretty easy to please. I like cookies and cream ice cream a lot, and theirs might be the best (but I guess I make it through adding Oreos to the Mexican vanilla).
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January 2022 by Lily G.
rude unhelpful employees, expensive and gross. I asked for a waffle cone and got a small cup. customer service was terrible. The place was dirty, toppings were empty, and didn't even get what I asked for... WILL NOT BE BACK AGAIN!
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January 2022 by John C.
Horrible customer service and disconnected from the neighborhood. Rude, expensive, and not great quality. I would rather drive 30 minutes out of my way to get my kids ice cream.