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March 2024 by Erica Karschner
I like this pharmacy. I have always been treated with courtesy, professionalism, and respect. There is usually a line, but they work hard to get folks through quickly.
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March 2024 by Patricia Brown
This pharmacy is routinely understaffed. Therefore it is sometimes reflected in their attitudes. Not that I blame them because they’re under a lot of pressure. They have three service windows, and no more than two or ever open. The lines are very long whether you use the drive-through or go into the store.
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March 2024 by Rhino Hel
They love to waste your time, you get a call saying your prescription is ready, but when you go pick it up, they can't figure their stuff out and send you to the back of the line. Very good example of incompetence. Horrible customer service, very frustrating.
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March 2024 by Eva Gonzalez
racists when hiring staff.
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February 2024 by Betsy Milton
Phone rang 25 times and then went right to hold for over 5 min. In what world is this acceptable?
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February 2024 by Jennifer Williams
They’re always helpful, organized, and prompt. :)
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January 2024 by Debra Harrison
Rude and not helpful at all. There is a reason they have so many complaints and one star ratings against them.
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January 2024 by susan nichols
I have always enjoyed interactions with HEB employees until tonight.
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November 2023 by Bianca Lopez
Why have a phone if y'all can't ever seem to answer it????? Damn thing has been ringing for 30 damn minutes now. This is ridiculous. Y'all need to hire someone just to answer the phone. Plus place is slower then dirt. Drive thru is a nightmare. Take your meds else where if you depend on them.
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November 2023 by Jared Hodge
If you can't be bothered to answer the phone during business hours, why should I trust my family's prescription needs to you?
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October 2023 by C H
Was told my prescriptions would be ready on Saturday after 10am. I showed up on Sunday and was told that one of them wasn't ready and it would be delivered 'later'. I was given no notice that one was delayed. The drive-thru is a huge waste of time. You will wait for no less than 30 minutes. Over the last two years, it's really gone downhill.
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September 2023 by Jeremy Komorn
The pharmacist was awesome! They actually took the time to assist us with what manufacture coupons were available and how to get them! 1000% better then Walgreens
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July 2023 by Radha Shankar
I do not want to even give one star to this pharmacy. All of them seem to be so confused and i keep repeating the same info again and again! Really frustrating. The one on Palmer is so much better !
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July 2023 by Kimberly H.
This is the worst pharmacy ever. I hate that I live so close. Currently sitting in the drive thru for 25 min and still have 2 cars in front of me. No sense of urgency. They just don't give a F!
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June 2023 by Grace Davis
i’ve never waited less than 45 minutes in line half the time only to be told it’s not ready yet even though i’ve received a call. it’s ridiculous