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June 2025 by Wan Wan L.
Efficient and excellent customer service. You can make your appointments from their website. When you get there you check in with a staff member and then they keep you updated online through the emails they send to you. With an oil change and tire rotation; usually in and out within an hour. I have been to different dealerships around town and this is one of the best that I have been to. Thank you for the work and great customer service that you guys provide!
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June 2025 by David Bowman
Great job on a warranty repair.
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June 2025 by Vickie Obrien
Always kind, considerate, service is excellent.
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June 2025 by Susan Minne
The people at the Leander Honda service center are wonderful! From the moment you arrive, they are friendly and professional. They take time to explain the service, and if you wait for your vehicle, they check in with you and update you every so often. The facilities are very nice and they have plenty of seating in an air conditioned area. They also have hot drinks and water, and a vending machine with snacks. Their service hours are very convenient too.
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June 2025 by Marie Zolnowski
They listened and cared.
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June 2025 by Kathy Mayall
My first visit for service at Leander Honda was exceptional! From the time I entered there service department I was pleasantly greeted. I was shown the waiting area with access to refreshments if I should need anything. It was completely very professional. I felt like I was treated with respect.
They got me in for my fuel recall a day early even. I showed up on the wrong day! I was impressed with that and they got my CRV finished very quickly. The texted me throughout the process and had me sign documents through docu-sign. I will be transferring my dealership from Cleo Bay Honda to this one. It saves me driving distance since I relocated too.
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June 2025 by Nathan Johnson
Leah and Christy did a great job and took care of the problem I was having with my car. They kept me informed and got it taken care of promptly. Thank for the great service!
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January 2024 by Polina W.
I'm glad I no longer have a Honda to take here. It was not a pleasurable experience taking my car here. Often times they missed something on the first diagnostic, and I had to come back for the same problem. Having an older car shouldn't be an excuse why people aren't familiar with certain vehicular issues. I appreciated the free loaners while my car was in for service, and even paying $30 for a loaner was still a good deal. Maybe the sales section is a better experience.
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January 2024 by Jason Martinez
Blake was great and super helpful. He explained my service to me, responded promptly and made me feel welcomed. Excellent service! Thanks again.
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January 2024 by Beau Joseph Shaw
They were fantastic! They had did all our recalls for us, got us a ride home and back to the dealership, and they completely cleaned the van out! We have 5 kids and the van was a disaster. We got it back almost like brand new! Will definitely be taking it back there.
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December 2023 by Erin Johnson
Was able to get a next day appointment. Arrived, was taken to the waiting room promptly. Waited in the comfortable waiting room while having a latte from their coffee machine. Service was done before it was estimated. Received a detailed video from the tech that worked on my car. Had a very pleasant experience with my new service advisor, Michael W. Glad I made the switch to Honda Leander!
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December 2023 by Bryson Ogden
My service advisor Mike, was great. I had been in the car service industry and understand they get very busy at times.Although, I was disappointed to find out my truck hadn’t gotten the work it needed done that day. Mike was very honest on what had happened and then made it right. Came in early, had the first tech available before the dealership even opened working on my truck. He had it ready to go at 8am.Most importantly he was honest. I don’t think you get that much these days.I appreciate you!
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December 2023 by Jonathan Wine
Fast, friendly, and incredibly personal service. Waiting room was relaxed and pleasant. Michael was great.I've always had excellent luck at the different Honda Centers I've taken my Civic to, from Dallas to Austin. Leander is no exception. The highest standards, the kindest people. True to form.
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December 2023 by J NM
Daughters car Had shaking in the front end of the vehicleTook it to the good people at Honda and they diagnosed the problem quickly and had a quote fast. I had a used certified vehicle the issue was taken care of with no hassle and I was amazed about the amount of information I received without having to call over and over about status. I have had many vehicles serviced at many dealership, done every song and dance with every kind of service department and this by far was the most hassle free experience ever. If I ever need a Bentley worked on I may ask if this service department would do the work. Fantastic job.
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December 2023 by Darren Featherstone
Mike in Service was amazing! He was able to schedule my express service and explained everything to my satisfaction. And he had me back on the road in a reasonable period of time. Mike is very thorough. I greatly appreciate his service!
