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April 2022 by Michael W.
I have been using Sage Outdoor Service for a few months for my rental property until recently. I was there when they came the very first time and thought they did a good job, though a red flag was raised when they kept changing the time and date for the scheduled appointment. Fast forward to two weeks ago, my tenant reported that they did not show up for the entire February. I contact them about it and they told me they had an equipment problem for an entire month and supposedly emailed everyone but somehow missed me. I gave them the benefit of doubt as they claimed they will be back on track in the next week. However, a week has passed and they still did not show up at all. At this point, my lawn was basically out of maintenance for almost two months and my tenants were very upset. I started with bi-weekly plan but moved to (and pay for) the week plan, which costs more, on their suggestion. However, my tenants reported that they never come weekly (I asked them about it and they claim they come every week). My tenants work from home so it will be impossible for them to miss when they are coming. If this is true, that's a straight in-your-face robbery. I have since moved to another gardener and I would suggest you stay away from this company.
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December 2021 by Nitin C.
I've been using them for bi weekly lawn care and other yard projects. I am very happy with their work and responsiveness.
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December 2021 by Cassie M.
They were super responsive and went above and beyond on my yard. I thought it was beyond help, but they went in, cleared out brush and made my yard look immaculate before I even got home from work. I will definitely use them again and highly recommend!
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October 2021 by Stacy P.
They were the most reasonably priced and was very communicative! Did an awesome job on my front lawn and they were so professional and friendly. Will definitely recommend!
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August 2021 by Jeffrey M.
The appointment was originally set for 12pm, thru Yelp. I got a message saying they were running behind and would arrive around 1pm. That's okay - I'm a contractor myself and my schedule changes every single day, so things like this happen. At 220pm-ish, I sent a follow-up message and was told 'we're on our way right now'. 45 minutes after that, I messaged, and that's when they mentioned they were coming to my place (in south Austin) from Georgetown. If I'd known that, I would have cancelled - I lost $ - I missed out on meeting with a client because I was waiting. So, I'm working on my laptop at my kitchen table, which is at the rear of the house. At one point, I see two strangers walking around my backyard and peeking over the fence that splits the backyards of the (both sides) duplex I own. After they confirm who they are, I asked if they had received the note that they were required to ring the bell on the A side first, before doing any work. They said yes, but ignored that instruction "because we always walk the property first". I asked why they ignored my instruction, and they only repeated that same statement two more times. After they were done, I expected to make payment. Then, I noticed it had been quiet for a while. They left without saying anything, including not confirming the total bill. To recap: 1) It is a standard business practice of this business to walk onto a property as strangers and start looking around, without letting anyone at the property know who they are. 2) When you schedule service with them, they will ignore any instruction that interferes with item #1 above. 3) Confirmation of the bill total before they left was important to me for a specific reason - given how overgrown one of my backyards was, I was considering the possibility that the total bill might need to be higher than the original estimate. 4) This isn't the fault of the business, but I'm still astounded by this last bit. I know my yard wasn't in great shape, but I didn't think I needed to tell lawncare professionals not to mow the yard down to darn near the bare ground. I will not hire this business again. I assigned a 2-star rating and not 1-star because I still consider this a good value for the $.
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August 2021 by Suzanne S.
I havent used them yet but they seem to be professional so far and say they will work with any schedule .
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July 2021 by Jeremy T.
The correspondent Yemaya is extremely communicative and is able to work out reasonable estimates quickly and efficiently. I have come to sage for two landscaping jobs now and so far have been impressed, especially with the communication and options given. This is honestly something that is getting more rare when trying to hire contractors, everyone is so busy trying to verify the property and not focusing on the job at hand. Anyone who is considering Sage should definitely move forward.
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July 2021 by Dee Muesse
Cameron and Yemaya do it all. My house stays clean, boxes get unpacked, my home is more organized, and I have the BEST looking lawn in my neighborhood. My life is definitely better and easier since Sage Cleaning and Lawn Care started taking care of my yard and home.Services: Standard cleaning
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July 2021 by Cameron Silkman
They answered the phone right away, were super attentive, and did a great job cleaning my home! I’m glad I chose them. Supporting small business is so important right now so it’s always good to give back to the community.Service: Standard cleaning
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July 2021 by Yemaya Burg
They did a wonderful job on my 3 acre lot! Good price and quality.Service: Lawn mowing & maintenance
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July 2021 by Caitlin M.
If I could give them a million stars I would! Cameron was amazing and cut through our tall grass like a boss. The response and customer service provided by the owner was impeccable. Thank you all for making the task of finding someone to care for my lawn so easy!
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June 2021 by Paula D.
I would NEVER make such an acusation if it true. There's no reason for me to do that. When you text and called me today to insist that it wasn't you that I talked to I told you then that if it wasn't you why was the phone number the exact same as the one I had originally called to set up the appt.Something is very fishy! Like I said today my bank is taking care of getting my money back for me and I will hire locally from now on.
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May 2021 by K K.
I was looking for a lawn service to maintain my yard. I contacted Sage & found them to be initially responsive & even made an appointment to look at my yard & finalize price. They didn't show up our call to cancel!
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March 2021 by Ann S.
This team was quick to respond, affordable and did a great job! A rare combination,but they saved me from my HOA.
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January 2021 by sunny wenjing Chavera
Maya is responsible, trustworthy and pays attention to details. She always shows up on time and does an extraordinary job cleaning my house-with young kids at home,my house is a messy a lot of times. I love the neat/fresh feeling every time when she finishes. Thank you for saving my house
