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November 2023 by Bob Weenig
Excellent customer communication. Delivered as promised. Helped with car rental drop off too!
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August 2023 by anokhadude
Overall experience was great. Quick and easy. From front desk to technicians, everyone was helpful and always available to answer any questions I had.
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August 2023 by KrisPea Project
I brought my car here for hail repair. It turned out perfect, there is no trace of hail damage at all. It took just 2 weeks instead of 3. They also updated me of my car's status every step of the repair. Another thing is they are a preferred shop for my insurance thus making it a bit more hassle free for the claim and adjustments on the estimate. Staff was very much accommodating. Pristine job i would say. If you need a shop to get your car body repaired this is it. Thank you so much guys! Keep it up.
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June 2023 by Anthony Francisco
The team at the Leander location was awesome. I would like to thank Ms.Jessica for helping me out. She took care of my truck and I was back on the road in no time. She is the epitome of customer service and I want to share my experience to future customers. She deserves a promotion I hope the management is reading this ?
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June 2023 by Ryan Tomlinson
I literally never write reviews but the service was amazing!! I got my truck fixed and painted and it looks so amazing. The front desk lady needs a raise she kept me updated the whole time and was super funny! Thank you guys again.Services: Painting
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April 2023 by Cynthia Manning
The team at Service King Collision were very professional, quick and knowledgeable in the service of what our vehicle needed. They dealt directly w/our insurance. Kept us in constant communication w/every step of the way. Any updates that arise, they quickly notified and sent us a detail of repairs that needed to be done. Surprisingly, we got our vehicle back quickly than what we anticipated.We’re Happy customers!!Services: Body & Trim
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April 2023 by Torrey Smith
All I have to say is thank you soooo much Anna && Josh! Thank you to the repair guys as well!! This body shop is #1 in my book! I highly recommend their services!Service: Body & Trim
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February 2023 by Sydney Britton
Ryan took care of my vehicle after a collision. He did an awesome job and made sure to have it done before my rental coverage ended. Even with the delay on parts. Everyone was friendly especially Ann at the front desk. Great experience over all and would recommend.Services: Body & Trim
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January 2023 by Roberta Melone
Not a fan. The woman working inside were nice. However, had to make an appointment for the estimate and that took a couple of weeks. Then after taking the car for the estimate, I had to keep calling to see if it had been completed. Between the estimate and the final word, it took about a month. I think that's awful.
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December 2022 by Joel Price
They were excellent. Friendly and got the work done very quickly and professionally
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December 2022 by Norma Garza
I was very impressed with this place of business today! Friendly and professional staff and prompt service. Anne went the extra mile for me on contacting Enterprise car rental for pick up. She was very thorough, professional, friendly and had everything down for me on paper on all the steps of the process and expectations. I highly recommend this business and to give Anne an acknowledgement for her outstanding work towards customers.
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November 2022 by Keya Menzies
Was rear ended and needed a quick fix for my car. Ann was EXCELLENT- she is super friendly and is extremely good at her job. Highly recommend.
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October 2022 by Beth Dinwiddie
Overall, I had a positive experience getting a quote quickly from Service King. All of the people were incredibly cheery and looking to help customers. If someone was waiting, more than one employee asked people who were waiting if they had been helped, if they needed anything, or they were invited to get water or other drinks while waiting. I only came on for a quote, which took less than 15 minutes.The main issue that detracted a start has to do with their systems. They have a messaging system for appointment reminders that sent me the correct times twice, but a half hour before my appointment, it sent a message that I had missed the appointment and sent a prompt to reschedule. I arrived on time and the receptionist said she didn't see anything about it in the system and checked me in.Additionally, there were corrections that needed to be made to the information taken down over the phone. The receptionist made the corrections, and as she continued checking me in she had to correct the information again because the system hadn't updated. After the quote was printed, it had to be corrected and reprinted because the system still had not updated the information. It seems like - despite their employees best efforts - the system has issues that can only be handled by people who purchase and troubleshoot their systems. The employees (end users) have little to no control over it. The last time a correction was needed, the employee apologized and mentioned that the system hadn't updated the information. If you have documents going through your insurance, check the information (all of it) and make sure it's correct.
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October 2022 by Carlos Cruz
Amazing service! They proactively provided details on where my car was in the process and even helped us with dropping off the rental once the vehicle was completed. If I have to use a collision enter again, it will be this one!
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October 2022 by Donna Patterson
This was the 2nd time I've used their repair services. Everyone there is very helpful and they do a great job. They were done with the repair a week earlier than their estimate. Highly recommend.
