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January 2024 by Billowing Blooms
Excellent service every time! Everyone at this branch is helpful and friendly.
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December 2023 by John Olenoski
Leave the big banks! Be a part of the family. So welcoming and professional. I have made a lot of bad moves in my day, this is not one of them.John O
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December 2023 by Barbara Vernold
Great bank super staff miss Aften but new manager is great
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October 2023 by archana jain
Dianne explained everything very patiently and nicely.. our experience at round rock location is really best
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September 2023 by James Wu
Very good small bank. Staffs are very nice. Any time I need help. I can find a person help me instantly. Very good for small business.
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August 2023 by Cyndi Alba
They are always so friendly. I feel like they actually know me. Transactions are quick and easy.They also offer community events in the lobby, like storytime and costume contest for neighborhood children.
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July 2023 by bill ellis
SouthStar Bank is great. Never a bad experience.
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July 2023 by Bugs
Very courteous staff while opening a new account.
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May 2023 by Tyler French
Excellent service as always. Have never had any issues for personal or business accounts. They are extremely friendly and great to work with!
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April 2023 by Suregal Jay
Awesome Branch employees! My favorite location in the area
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March 2023 by Kevin F.
Everyone in the Leander branch is so friendly and helpful. The tellers know your name and the manager was extremely helpful motorizing a bunch of forms I needed to sign. friendliest bank ever.
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March 2023 by Cynthia Sparling
Kerri provided exceptional service. The best South Star employee I have dealt with in the 3 years I have been a customer. The staff has changed frequently so I hope you recognize an exceptional employee and provide recognition and promotional opportunities to retain her. I personally have 35+ years of community banking experience so I know an exceptional banker when I see one.
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February 2023 by Tonia Gaston
After completing some paperwork online, and not receiving an electronic response after a few weeks, I called the local branch. Katheryn quickly sorted out the problem, and offered to have the forms available for me to sign there at the branch. The time was set, and even though I arrived earlier, Katheryn had everything ready, explained the paperwork, and everything was taken care of to my satisfaction.
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August 2022 by Fifer K.
I searched a branch near the area I was heading and stopped in the Round Rock location. The ladies were super nice and efficient. My dog even got a treat and a leash flashlight/bag holder!!! I usually go to Leander. Everyone has always been top notch there too, since day one!!! Thanks SouthStar for always having great customer service.
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July 2022 by Chris Hiett
Michelle Felde and Andrew Davis at this bank did me a horrible disservice. I was trying to obtain a mortgage and Michelle asked my employer to fraudulently complete employment verification for another employer and Andrew declined to provide us a mortgage two days before closing on a condo we had been working on with this bank for over 60 days. I found out they weren't going to give us the loan from the title company. After I find this out, neither will accept or return my calls and Andrew only texted my wife saying too many condos in the unit were owned by one entity and it was "un-warrantable". They could've found this out and told us months before but waited until two days before closing to blow the whole thing up. Their closing costs were going to be over $7000 on a $100k mortgage which is very high and they kept asking for the phone number for the HOA which is on their website and is easy to google. I am so ticked off they denied this as we were over qualified. The way they wouldn't tell us and the waited for the last moment is extremely unprofessional.
